State complaint profile

Debt collection complaints in Massachusetts

13,646 CFPB complaints filed against 924 debt collectors active in Massachusetts.

Complaints
13,646
Collectors
924
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Massachusetts at a glance

Massachusetts consumers have filed 13,646 CFPB debt-collection complaints against 924 collectors.

13,646
CFPB complaints filed
924
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Massachusetts

Massachusetts filings are dispersed: the top three collectors hold only 0.2% of 13,646 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Massachusetts residents in this extract is Portfolio Recovery Associates, LLC (0.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 5

Sorted by most complaints

USCB Corporation

D
8 total complaints ↑ rising

Williams & Fudge, Inc

D
8 total complaints → stable

Alliance One, Inc.

D
7 total complaints ↓ falling

Allied Account Services, Inc.

C
7 total complaints ↓ falling

BMW Financial Services NA, LLC

D
7 total complaints ↑ rising

Carrington Mortgage Services, LLC

C
7 total complaints ↓ falling

Contract Callers Inc

D
7 total complaints ↑ rising

Capio Partners, LLC

C
7 total complaints → stable

Delta Management Associates, Inc.

D
7 total complaints ↓ falling

Financial Business and Consumer Solutions.

D
7 total complaints ↓ falling

Galaxy Capital Acquisitions, LLC

D
7 total complaints ↓ falling

Halsted Financial Services, LLC.

D
7 total complaints ↑ rising

Harmon Law Offices, P.C.

D
7 total complaints ↓ falling

InDebted Corporation

F
7 total complaints ↑ rising

January Technologies, Inc

F
7 total complaints ↑ rising

Mohela

F
7 total complaints ↑ rising

Maximus Federal Services, Inc.

F
7 total complaints ↑ rising

Mercedes Benz Financial Services

D
7 total complaints ↑ rising

PNC Bank N.A.

D
7 total complaints → stable

Platinum Holdings Group, LLC

F
7 total complaints ↓ falling

Professional Debt Mediation, Inc.

F
7 total complaints → stable

Richard H. Kream

B
7 total complaints ↓ falling

SinglePoint GI

F
7 total complaints ↑ rising

Westcreek Financial

F
7 total complaints ↑ rising

CHECKredi of Kentucky, LLC

D
6 total complaints ↑ rising

Collection Bureau of America Ltd.

F
6 total complaints ↓ falling

Consumer Portfolio Services, Inc.

D
6 total complaints ↑ rising

Credit Card Receivables Fund Incorporated

D
6 total complaints ↓ falling

Data and Contact Management Solutions, LLC

C
6 total complaints ↓ falling

EdFinancial Services

C
6 total complaints ↑ rising

First National Bank of Omaha

D
6 total complaints → stable

Klarna AB

F
6 total complaints ↑ rising

NEW City Funding Corp.

B
6 total complaints ↑ rising

North Shore Agency, LLC

C
6 total complaints ↓ falling

Pinnacle Recovery, Inc.

D
6 total complaints ↓ falling

Prosper Marketplace, Inc.

C
6 total complaints → stable

Remex, Inc.

D
6 total complaints ↓ falling

Riverwalk Financial Corporation

F
6 total complaints ↓ falling

The Allen Daniel Associates, Inc.

D
6 total complaints ↑ rising

Weltman, Weinberg & Reis Co., L.P.A.

D
6 total complaints ↓ falling

Zions Debt Holdings

F
6 total complaints ↑ rising

American Adjustment Bureau,Inc.

C
5 total complaints ↓ falling

Account Control Technology, Inc.

C
5 total complaints ↓ falling

Admin Recovery, LLC

D
5 total complaints ↓ falling

Allied Collection Services, Inc. (Nevada)

D
5 total complaints ↓ falling

Altisource Portfolio Solutions, S.à r.l.

C
5 total complaints ↓ falling

American Student Assistance

C
5 total complaints ↓ falling

Atlantic Credit & Finance, Inc.

C
5 total complaints ↓ falling

Cherry Technologies Inc.

F
5 total complaints ↑ rising

CNG Holdings Inc

C
5 total complaints ↓ falling

If a collector is contacting you in Massachusetts

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Massachusetts resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Massachusetts

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Massachusetts Resident

Three parallel channels apply in Massachusetts: the CFPB complaint form (powers this dataset), the Massachusetts attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.