What is the most common complaint against Mercedes Benz Financial Services?

The most common issue consumers report about Mercedes Benz Financial Services is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 341 complaints filed with the CFPB.

Are complaints against Mercedes Benz Financial Services increasing or decreasing?

Complaints against Mercedes Benz Financial Services are rising. The company received 105 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Mercedes Benz Financial Services's reputation grade?

Mercedes Benz Financial Services has a reputation grade of D (score: 55.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Mercedes Benz Financial Services respond to consumer complaints?

Mercedes Benz Financial Services has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Mercedes Benz Financial Services operate?

Mercedes Benz Financial Services has received CFPB complaints from consumers in 34 states, with the most complaints from California (93 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Mercedes Benz Financial Services - Debt Collector Complaint Profile

CFPB complaint profile across 34 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

145
Took or threatened to take negative or legal action

80
Written notification about debt

44
False statements or representation

34
Communication tactics

14
Disclosure verification of debt

8

Data updated September 2026

CFPB complaint disposition

CCDB record mercedes-benz-financial-services Mercedes Benz Financial Services

Grade D · 341 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #363 · compose #3219

VOL 341
GRADE D
12MO 105
STATES 34
TIMELY 100%
DISPUTE 18%
ISSUE Attempts to collect debt n…
RANK #363
COMPOSE #3,219

Volume peers

Nearest volume peer: Torriere Holdings INC (341 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Mercedes Benz Financial Services's 341 CFPB complaints sit next to Torriere Holdings INC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Mercedes Benz Financial Services (27.3%)

Volume rank #363 and composite rank #3,219 diverge by 2,856 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 27.3%; Mid-band (15–30%) · 34 states with ≥1 filing
Seasonal peak: 2025-07 12.8%; 8–15% band · 14 filings
Divergent corpus ranks: #363 volume; #3,219 composite; Cleanest-composite ladder is 2,856 places worse than volume

How does Mercedes Benz Financial Services compare to its peers?

How does Mercedes Benz Financial Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Mercedes Benz Financia… National average

Complaints (last 12 mo)lower is better

105

106

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

18%

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	145
Took or threatened to take negative or legal action	80
Written notification about debt	44
False statements or representation	34
Communication tactics	14
Disclosure verification of debt	8
Threatened to contact someone or share information improperly	7
Cont'd attempts collect debt not owed	5
Improper contact or sharing of info	2
Taking/threatening an illegal action	2

Where do complaints against Mercedes Benz Financial Services come from?

Mercedes Benz Financial Services's own per-state count, not a national baseline.

California

93
Florida

46
Texas

40
New York

33
Georgia

17
Maryland

10
Connecticut

8
Pennsylvania

8

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Mercedes Benz Financial Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 341.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.6742671009772%.

4 peers

Know your rights before responding to Mercedes Benz Financial Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.