What is the most common complaint against First National Bank of Omaha?

The most common issue consumers report about First National Bank of Omaha is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 377 complaints filed with the CFPB.

Are complaints against First National Bank of Omaha increasing or decreasing?

Complaints against First National Bank of Omaha have been stable. The company received 101 complaints in the last 12 months.

What is First National Bank of Omaha's reputation grade?

First National Bank of Omaha has a reputation grade of D (score: 54.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does First National Bank of Omaha respond to consumer complaints?

First National Bank of Omaha has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does First National Bank of Omaha operate?

First National Bank of Omaha has received CFPB complaints from consumers in 39 states, with the most complaints from Texas (48 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

First National Bank of Omaha - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

142
Took or threatened to take negative or legal action

80
Written notification about debt

50
Communication tactics

35
False statements or representation

27
Disclosure verification of debt

17

Data updated September 2026

CFPB complaint disposition

CCDB record first-national-bank-of-omaha First National Bank of Omaha

Grade D · 377 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #334 · compose #3489

VOL 377
GRADE D
12MO 101
STATES 39
TIMELY 100%
DISPUTE 22%
ISSUE Attempts to collect debt n…
RANK #334
COMPOSE #3,489

Volume peers

Nearest volume peer: Delbert Services (376 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First National Bank of Omaha's 377 CFPB complaints sit next to Delbert Services on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

First National Bank of Omaha spreads filings across 39 states - Texas leads at only 12.7%

Despite a broad state map, First National Bank of Omaha still sits volume #334 against composite #3,489 - the two RankMaps diverge by 3,155 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 12.7% across 39 states
Spike month: 2018-10 15.8%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #334 volume; #3,489 composite; Cleanest-composite ladder is 3,155 places worse than volume

How does First National Bank of Omaha compare to its peers?

How does FIRST NATIONAL BANK OF OMAHA compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FIRST NATIONAL BANK OF… National average

Complaints (last 12 mo)lower is better

101

268

Timely-response ratehigher is better

100%

95%

91%

Consumer-dispute ratelower is better

22%

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-03 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	142
Took or threatened to take negative or legal action	80
Written notification about debt	50
Communication tactics	35
False statements or representation	27
Disclosure verification of debt	17
Cont'd attempts collect debt not owed	11
Taking/threatening an illegal action	8
Threatened to contact someone or share information improperly	3
Electronic communications	2

Where do complaints against First National Bank of Omaha come from?

First National Bank of Omaha's own per-state count, not a national baseline.

Texas

48
California

41
New York

27
Florida

25
Georgia

24
Illinois

21
Pennsylvania

16
Arizona

13

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First National Bank of Omaha: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 377.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to First National Bank of Omaha: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.