This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 205 complaints

Prosper Marketplace, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 34 states, reputation grade C.

Complaints by issue type

What consumers report about Prosper Marketplace, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record prosper-marketplace-inc Prosper Marketplace, Inc.

Grade C · 205 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #523 · compose #8

  • VOL 205
  • GRADE C
  • 12MO 40
  • STATES 34
  • TIMELY 100%
  • DISPUTE 8%
  • ISSUE Attempts to collect debt n…
  • RANK #523
  • COMPOSE #8

Volume peers

Nearest volume peer: Frederick J. Hanna & Associates, P.C. (closed) (205 complaints)

Frederick J. Hanna & Associates, P.C. (closed)Frederick J. Hanna & Associa…205National Business FactorsNational Business Factors205Rushmore Loan Management Services LLCRushmore Loan Management Ser…205Senex Services Corp.Senex Services Corp.205Prosper Marketplace, Inc. (this)Prosper Marketplace, Inc. (t…205
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Prosper Marketplace, Inc.'s 205 CFPB complaints sit next to Frederick J. Hanna & Associates, P.C. (closed) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 205 complaints break down

Every complaint issue type on record for Prosper Marketplace, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.9/100
Prosper Marketplace, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
205
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
8%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Prosper Marketplace, Inc. spreads filings across 34 states - Texas leads at only 12.7%

Despite a broad state map, Prosper Marketplace, Inc. still sits volume #523 against composite #8 - the two RankMaps diverge by 515 places. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 12.7% across 34 states
Seasonal peak
2025-10 11.9%
8–15% band · 5 filings
Divergent corpus ranks
#523 volume
#8 composite
Cleanest-composite ladder is 515 places better than volume

How does Prosper Marketplace, Inc. compare to its peers?

How does Prosper Marketplace, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Prosper Marketplace, Inc. National average
Complaints (last 12 mo)lower is better
40
35
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
8%
12%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Prosper Marketplace, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Prosper Marketplace, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Prosper Marketplace, Inc.National Business FactorsRUSHMORE LOAN MANAGEMENT SERVICES LLCFrederick J. Hanna & Associates, P.C. (closed)Senex Services Corp.Financial Asset Management Systems IncCollections Acquisition Company, Inc.Commercial Recovery SystemsLouisiana Recovery Services Inc.M. G. Credit, Inc.
Source: CFPB Consumer Complaint Database

Prosper Marketplace, Inc.'s complaint volume in context

Prosper Marketplace, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

205 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Prosper Marketplace, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2021-03 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
71
Written notification about debt
33
Took or threatened to take negative or legal action
32
Communication tactics
26
False statements or representation
23
Threatened to contact someone or share information improperly
7
Cont'd attempts collect debt not owed
4
Electronic communications
4
Disclosure verification of debt
3
Improper contact or sharing of info
2

Where do complaints against Prosper Marketplace, Inc. come from?

Prosper Marketplace, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Prosper Marketplace, Inc.

Across 34 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Prosper Marketplace, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 205.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Prosper Marketplace, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.