What is the most common complaint against PNC Bank N.A.?

The most common issue consumers report about PNC Bank N.A. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 907 complaints filed with the CFPB.

Are complaints against PNC Bank N.A. increasing or decreasing?

Complaints against PNC Bank N.A. have been stable. The company received 194 complaints in the last 12 months.

What is PNC Bank N.A.'s reputation grade?

PNC Bank N.A. has a reputation grade of D (score: 55.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does PNC Bank N.A. respond to consumer complaints?

PNC Bank N.A. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does PNC Bank N.A. operate?

PNC Bank N.A. has received CFPB complaints from consumers in 46 states, with the most complaints from Florida (97 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

PNC Bank N.A. - Debt Collector Complaint Profile

CFPB complaint profile across 46 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

351
Took or threatened to take negative or legal action

169
False statements or representation

93
Written notification about debt

84
Communication tactics

72
Cont'd attempts collect debt not owed

58

Data updated September 2026

CFPB complaint disposition

CCDB record pnc-bank-na PNC Bank N.A.

Grade D · 907 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #170 · compose #3342

VOL 907
GRADE D
12MO 194
STATES 46
TIMELY 100%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #170
COMPOSE #3,342

Volume peers

Nearest volume peer: Ditech Financial LLC (909 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

PNC Bank N.A.'s 907 CFPB complaints sit next to Ditech Financial LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

PNC Bank N.A. spreads filings across 46 states - Florida leads at only 10.7%

Despite a broad state map, PNC Bank N.A. still sits volume #170 against composite #3,342 - the two RankMaps diverge by 3,172 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 10.7% across 46 states
Seasonal peak: 2026-02 8.3%; 8–15% band · 126 filings
Divergent corpus ranks: #170 volume; #3,342 composite; Cleanest-composite ladder is 3,172 places worse than volume

How does PNC Bank N.A. compare to its peers?

How does PNC Bank N.A. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

PNC Bank N.A. National average

Complaints (last 12 mo)lower is better

194

634

268

Timely-response ratehigher is better

100%

99%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	351
Took or threatened to take negative or legal action	169
False statements or representation	93
Written notification about debt	84
Communication tactics	72
Cont'd attempts collect debt not owed	58
Disclosure verification of debt	31
Improper contact or sharing of info	16
Electronic communications	15
Taking/threatening an illegal action	12

Where do complaints against PNC Bank N.A. come from?

PNC Bank N.A.'s own per-state count, not a national baseline.

Florida

97
Georgia

86
Pennsylvania

81
Texas

74
Ohio

69
New Jersey

51
Illinois

50
California

49

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for PNC Bank N.A.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 907.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to PNC Bank N.A.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.