What is the most common complaint against Mohela?

The most common issue consumers report about Mohela is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 721 complaints filed with the CFPB.

Are complaints against Mohela increasing or decreasing?

Complaints against Mohela are rising. The company received 383 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Mohela's reputation grade?

Mohela has a reputation grade of F (score: 41.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Mohela respond to consumer complaints?

Mohela has a 77% timely response rate to CFPB complaints. Consumers disputed the company's response in 39% of cases.

In how many states does Mohela operate?

Mohela has received CFPB complaints from consumers in 46 states, with the most complaints from Texas (115 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Mohela - Debt Collector Complaint Profile

CFPB complaint profile across 46 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

231
Attempts to collect debt not owed

212
False statements or representation

114
Written notification about debt

81
Communication tactics

47
Electronic communications

11

Data updated September 2026

CFPB complaint disposition

CCDB record mohela Mohela

Grade F · 721 CFPB filings · 77% timely · lead issue: Took or threatened to take negative or legal action · vol #197 · compose #4879

VOL 721
GRADE F
12MO 383
STATES 46
TIMELY 77%
DISPUTE 39%
ISSUE Took or threatened to take…
RANK #197
COMPOSE #4,879

Volume peers

Nearest volume peer: Security Finance Corp (723 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Mohela's 721 CFPB complaints sit next to Security Finance Corp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for Mohela (16.0%)

Volume rank #197 and composite rank #4,879 diverge by 4,682 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 16.0%; Mid-band (15–30%) · 46 states with ≥1 filing
Seasonal peak: 2025-01 11.1%; 8–15% band · 8 filings
Divergent corpus ranks: #197 volume; #4,879 composite; Cleanest-composite ladder is 4,682 places worse than volume

How does Mohela compare to its peers?

How does MOHELA compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

MOHELA National average

Complaints (last 12 mo)lower is better

383

289

268

Timely-response ratehigher is better

77%

98%

91%

Consumer-dispute ratelower is better

39%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-10 2026-02

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	231
Attempts to collect debt not owed	212
False statements or representation	114
Written notification about debt	81
Communication tactics	47
Electronic communications	11
Cont'd attempts collect debt not owed	9
Improper contact or sharing of info	7
Threatened to contact someone or share information improperly	5
Disclosure verification of debt	4

Where do complaints against Mohela come from?

Mohela's own per-state count, not a national baseline.

Texas

115
California

71
Florida

53
Georgia

53
New York

40
North Carolina

40
South Carolina

27
Maryland

26

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Mohela: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 721.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 76.6025641025641%.

4 peers

Know your rights before responding to Mohela: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.