This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 991 complaints

Alliance One, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 47 states, reputation grade D.

Complaints by issue type

What consumers report about Alliance One, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record alliance-one-inc Alliance One, Inc.

Grade D · 991 CFPB filings · 99% timely · lead issue: Cont'd attempts collect debt not owed · vol #154 · compose #218

  • VOL 991
  • GRADE D
  • 12MO 106
  • STATES 47
  • TIMELY 99%
  • DISPUTE 17%
  • ISSUE Cont'd attempts collect de…
  • RANK #154
  • COMPOSE #218

Volume peers

Nearest volume peer: Pinnacle Credit Services, LLC (990 complaints)

Credit Protection Association, L.P.Credit Protection Associatio…980Unifin Inc.Unifin Inc.988Pinnacle Credit Services, LLCPinnacle Credit Services, LLC990Alliance One, Inc. (this)Alliance One, Inc. (this)991American Coradius International LLCAmerican Coradius Internatio…1,006
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Alliance One, Inc.'s 991 CFPB complaints sit next to Pinnacle Credit Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 991 complaints break down

Every complaint issue type on record for Alliance One, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.6/100
Alliance One, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
991
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for Alliance One, Inc. (22.1%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 22.1%
Mid-band (15–30%) · 47 states with ≥1 filing
Seasonal peak
2018-06 10.3%
8–15% band · 4 filings
Corpus ranks
#154 volume
#218 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Alliance One, Inc. compare to its peers?

How does Alliance One, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Alliance One, Inc. National average
Complaints (last 12 mo)lower is better
106
0
268
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
17%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Alliance One, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 90%92%94%96%98%100%102% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Alliance One, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Alliance One, Inc.Pinnacle Credit Services, LLCUnifin Inc.Credit Protection Association, L.P.American Coradius International LLCFirst Federal Credit Control, Inc.AES/PHEAAKimball, Tirey & St. John LLPParamount Recovery Systems, L.P.Adler Wallach & Associates, Inc.
Source: CFPB Consumer Complaint Database

Alliance One, Inc.'s complaint volume in context

Alliance One, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

991 Top 3% higher than 97% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Alliance One, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-03 2021-10

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
239
Attempts to collect debt not owed
196
False statements or representation
131
Communication tactics
112
Disclosure verification of debt
110
Written notification about debt
108
Took or threatened to take negative or legal action
32
Improper contact or sharing of info
29
Taking/threatening an illegal action
17
Electronic communications
10

Where do complaints against Alliance One, Inc. come from?

Alliance One, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Alliance One, Inc.

Across 47 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Alliance One, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 991.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.37629937629939%.

4 peers

Know your rights before responding to Alliance One, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.