This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 1,707 complaints

Professional Debt Mediation, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 47 states, reputation grade F.

Complaints by issue type

What consumers report about Professional Debt Mediation, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record professional-debt-mediation-inc Professional Debt Mediation, Inc.

Grade F · 1,707 CFPB filings · 82% timely · lead issue: Attempts to collect debt not owed · vol #105 · compose #448

  • VOL 1,707
  • GRADE F
  • 12MO 432
  • STATES 47
  • TIMELY 82%
  • DISPUTE 18%
  • ISSUE Attempts to collect debt n…
  • RANK #105
  • COMPOSE #448

Volume peers

Nearest volume peer: Consumer Adjustment Company Incorporated (1,720 complaints)

TekCollect Inc.TekCollect Inc.1,691CURO Intermediate HoldingsCURO Intermediate Holdings1,693Dynamic Recovery Solutions, LLCDynamic Recovery Solutions, …1,693Professional Debt Mediation, Inc. (this)Professional Debt Mediation,…1,707Consumer Adjustment Company IncorporatedConsumer Adjustment Company …1,720
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Debt Mediation, Inc.'s 1,707 CFPB complaints sit next to Consumer Adjustment Company Incorporated on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 1,707 complaints break down

Every complaint issue type on record for Professional Debt Mediation, Inc., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
47.4/100
Professional Debt Mediation, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
1,707
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
82%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
18%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

33.9% of Professional Debt Mediation, Inc.'s CFPB filings land in Florida

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Florida 33.9%
579 of 1,707 filings · 47 states touched
Seasonal peak
2023-10 8.6%
8–15% band · 3 filings
Corpus ranks
#105 volume
#448 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Professional Debt Mediation, Inc. compare to its peers?

How does Professional Debt Mediation, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Professional Debt Mediation, Inc. National average
Complaints (last 12 mo)lower is better
432
370
268
Timely-response ratehigher is better
82%
98%
91%
Consumer-dispute ratelower is better
18%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Professional Debt Mediation, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%5%10%15%20%25% Timely response rate (%) Dispute rate (%) Professional Debt Mediation, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Professional Debt Mediation, Inc.Consumer Adjustment Company IncorporatedCURO Intermediate HoldingsDynamic Recovery Solutions, LLCTekCollect Inc.Santander Consumer USA Holdings Inc.IQOR US INCAbsolute Resolutions Corp.ENOVA INTERNATIONAL, INC.BTH Management
Source: CFPB Consumer Complaint Database

Professional Debt Mediation, Inc.'s complaint volume in context

Professional Debt Mediation, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

1,707 Top 2% higher than 98% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Professional Debt Mediation, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2022-11 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
760
False statements or representation
288
Written notification about debt
270
Took or threatened to take negative or legal action
133
Cont'd attempts collect debt not owed
92
Communication tactics
73
Disclosure verification of debt
56
Threatened to contact someone or share information improperly
15
Improper contact or sharing of info
12
Electronic communications
6

Where do complaints against Professional Debt Mediation, Inc. come from?

Professional Debt Mediation, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Professional Debt Mediation, Inc.

Across 47 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Debt Mediation, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,707.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 82.0952380952381%.

4 peers

Know your rights before responding to Professional Debt Mediation, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.