What is the most common complaint against Pinnacle Recovery, Inc.?

The most common issue consumers report about Pinnacle Recovery, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 212 complaints filed with the CFPB.

Are complaints against Pinnacle Recovery, Inc. increasing or decreasing?

Complaints against Pinnacle Recovery, Inc. are falling. The company received 33 complaints in the last 12 months, showing improvement over prior periods.

What is Pinnacle Recovery, Inc.'s reputation grade?

Pinnacle Recovery, Inc. has a reputation grade of D (score: 55.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Pinnacle Recovery, Inc. respond to consumer complaints?

Pinnacle Recovery, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Pinnacle Recovery, Inc. operate?

Pinnacle Recovery, Inc. has received CFPB complaints from consumers in 39 states, with the most complaints from California (34 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Pinnacle Recovery, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

61
Cont'd attempts collect debt not owed

40
Communication tactics

37
False statements or representation

33
Written notification about debt

17
Took or threatened to take negative or legal action

9

Data updated September 2026

CFPB complaint disposition

CCDB record pinnacle-recovery-inc Pinnacle Recovery, Inc.

Grade D · 212 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #506 · compose #3244

VOL 212
GRADE D
12MO 33
STATES 39
TIMELY 99%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #506
COMPOSE #3,244

Volume peers

Nearest volume peer: Green Square Company LLC. (213 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Pinnacle Recovery, Inc.'s 212 CFPB complaints sit next to Green Square Company LLC. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Pinnacle Recovery, Inc. (16.0%)

Volume rank #506 and composite rank #3,244 diverge by 2,738 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 16.0%; Mid-band (15–30%) · 39 states with ≥1 filing
Seasonal peak: 2026-01 8.6%; 8–15% band · 84 filings
Divergent corpus ranks: #506 volume; #3,244 composite; Cleanest-composite ladder is 2,738 places worse than volume

How does Pinnacle Recovery, Inc. compare to its peers?

How does PINNACLE RECOVERY, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

PINNACLE RECOVERY, INC… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

58%

91%

Consumer-dispute ratelower is better

17%

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	61
Cont'd attempts collect debt not owed	40
Communication tactics	37
False statements or representation	33
Written notification about debt	17
Took or threatened to take negative or legal action	9
Disclosure verification of debt	8
Taking/threatening an illegal action	4
Improper contact or sharing of info	3

Where do complaints against Pinnacle Recovery, Inc. come from?

Pinnacle Recovery, Inc.'s own per-state count, not a national baseline.

California

34
Florida

20
New York

16
Georgia

12
North Carolina

11
New Jersey

10
Virginia

10
Pennsylvania

8

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Pinnacle Recovery, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 212.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.51485148514851%.

4 peers

Know your rights before responding to Pinnacle Recovery, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.