State complaint profile

Debt collection complaints in Hawaii

2,125 CFPB complaints filed against 464 debt collectors active in Hawaii.

Complaints
2,125
Collectors
464
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Hawaii at a glance

Hawaii consumers have filed 2,125 CFPB debt-collection complaints against 464 collectors.

2,125
CFPB complaints filed
464
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Hawaii

Hawaii filings are dispersed: the top three collectors hold only 0.6% of 2,125 complaints.

Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.

The collector with the most complaints from Hawaii residents in this extract is Portfolio Recovery Associates, LLC (0.6% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 3

Sorted by most complaints

North Shore Agency, LLC

C
4 total complaints ↓ falling

Phoenix Financial Services LLC

D
4 total complaints ↓ falling

Shepherd Outsourcing, LLC

F
4 total complaints ↑ rising

Suttell, Hammer & White, P.S

D
4 total complaints → stable

TD Bank US Holding Company

D
4 total complaints ↑ rising

TekCollect Inc.

D
4 total complaints ↑ rising

U.S. Collections West, Inc.

D
4 total complaints → stable

USCB, Inc.

D
4 total complaints ↓ falling

Viking Client Services

C
4 total complaints → stable

Vital Solutions, Inc.

C
4 total complaints ↓ falling

W&A Intermediate Co., LLC

F
4 total complaints ↑ rising

Wakefield & Associates, Inc.

F
4 total complaints ↓ falling

WLCC

C
4 total complaints → stable

Waypoint Resource Group, LLC

F
4 total complaints ↑ rising

Williams & Fudge, Inc

D
4 total complaints → stable

Acima Credit, LLC

C
3 total complaints ↑ rising

Ally Financial Inc.

D
3 total complaints ↑ rising

Account Control Technology, Inc.

C
3 total complaints ↓ falling

Allied Collection Services, Inc. (Nevada)

D
3 total complaints ↓ falling

Atlantic Credit & Finance, Inc.

C
3 total complaints ↓ falling

Ava Finance, Inc

F
3 total complaints ↑ rising

BTH Management

D
3 total complaints ↑ rising

Credit Acceptance Corporation

D
3 total complaints ↑ rising

CURO Intermediate Holdings

D
3 total complaints ↓ falling

California Business Bureau, Inc.

F
3 total complaints ↓ falling

Capital Accounts, LLC

F
3 total complaints ↓ falling

Cawley & Bergmann, LLP

D
3 total complaints ↓ falling

Central Portfolio Control Inc.

D
3 total complaints ↑ rising

Collection Management Holdings, LLC

F
3 total complaints ↑ rising

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

D
3 total complaints ↓ falling

Concord Resolution Inc (Closed)

F
3 total complaints ↓ falling

Credit Corp Solutions Inc.

D
3 total complaints ↑ rising

Credit Systems International, Inc.

D
3 total complaints ↑ rising

Debt Recovery Solutions, LLC

D
3 total complaints → stable

Diversified Adjustment Service, Inc.

D
3 total complaints → stable

Enova International, Inc.

D
3 total complaints → stable

EdFinancial Services

C
3 total complaints ↑ rising

Fiserv Finxact Core

F
3 total complaints → stable

FinFit Holding Co, LLC

B
3 total complaints ↑ rising

Hyundai Capital America

C
3 total complaints ↑ rising

JH Portfolio Debt Equities, LLC

D
3 total complaints ↓ falling

Kimball, Tirey & St. John LLP

D
3 total complaints ↑ rising

LJ Ross Associates

D
3 total complaints ↑ rising

Linebarger Goggan Blair & Sampson LLP

D
3 total complaints ↓ falling

Nationstar Mortgage LLC

D
3 total complaints ↓ falling

NRA Group, LLC

D
3 total complaints ↑ rising

Nelnet, Inc.

D
3 total complaints ↑ rising

ORG GC GP Buyer, LLC

D
3 total complaints ↓ falling

Pentagon Federal Credit Union

D
3 total complaints ↑ rising

Preferred Credit Inc

C
3 total complaints ↑ rising

If a collector is contacting you in Hawaii

Thin filing books still share the national grade curve - verify before treating a local name as unique.

  • Thin state books still share the national grade curve - check the collector's nationwide record, not just this Hawaii slice. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • With few local filings, peer-state profiles are the fastest context check before escalating. All states

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Hawaii

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Hawaii Resident

With only 2,125 Hawaii filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the Hawaii AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.