State complaint profile
Debt collection complaints in Hawaii
2,125 CFPB complaints filed against 464 debt collectors active in Hawaii.
- Complaints
- 2,125
- Collectors
- 464
- Top collector
- Portfolio Recovery Associates, LLC
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Hawaii at a glance
Hawaii consumers have filed 2,125 CFPB debt-collection complaints against 464 collectors.
- 2,125
- CFPB complaints filed
- 464
- collectors active here
- #1
- most-complained: Portfolio Recovery Associates, LLC
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Hawaii
Hawaii filings are dispersed: the top three collectors hold only 14.2% of 2,125 complaints.
Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.
The collector with the most complaints from Hawaii residents in this extract is Portfolio Recovery Associates, LLC (14.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Most-complained-about collectors in Hawaii
By complaints filed from this state
- Portfolio Recovery Associates, LLC
Portfolio Recovery Associates, LLC
123 complaints
- Encore Capital Group Inc.
Encore Capital Group Inc.
101 complaints
- Resurgent Capital Services L.P.
Resurgent Capital Services L.P.
77 complaints
- CL Holdings LLC
CL Holdings LLC
54 complaints
- Equifax, Inc. 46
Equifax, Inc.
46 complaints
- Transunion Intermediate Holdings, Inc. 39
Transunion Intermediate Holdings, Inc.
39 complaints
- Experian Information Solutions Inc. 38
Experian Information Solutions Inc.
38 complaints
- Aargon Agency, Inc. 37
Aargon Agency, Inc.
37 complaints
What this shows These eight collectors draw the most complaints from Hawaii residents, usually national bureaus and large debt buyers operating in every state.
Where Hawaii's 2,125 complaints concentrate
Top-three collectors vs the rest of this state's filings
- Portfolio Recovery Ass 123
Portfolio Recovery Associates, LLC
123 complaints
- Encore Capital Group I 101
Encore Capital Group Inc.
101 complaints
- Resurgent Capital Serv 77
Resurgent Capital Services L.P.
77 complaints
- All other collectors
Remaining collectors in Hawaii
1,824 complaints
What this shows The top three names account for 14.2% of Hawaii filings in this extract, a state-specific concentration cut, not a national grade curve.
Active Debt Collectors
Sorted by most complaintsPortfolio Recovery Associates, LLC
DEncore Capital Group Inc.
DResurgent Capital Services L.P.
DCL Holdings LLC
CEquifax, Inc.
DTransunion Intermediate Holdings, Inc.
DExperian Information Solutions Inc.
DAargon Agency, Inc.
FBank of America, National Association
DNavient Solutions, LLC.
DCapital ONE Financial Corporation
DCitibank, N.a.
DSynchrony Financial
DTransworld Systems Inc
DCCS Financial Services, Inc.
FGuardian Capital Management Hawaii, LLC
CJohnson Mark LLC
DJpmorgan Chase & Co.
DLaw Offices of Marvin S. C. Dang, LLC
BConvergent Resources, Inc.
DMEDCAH, Inc.
DI.C. System, Inc.
CKriya Capital, LLC
DBarclays Bank Delaware
DERC
DWells Fargo & Company
DClay Chapman Iwamura Pulice & Nervell
CDiversified Consultants, Inc.
DCaine & Weiner Company, Inc.
DNavy Federal Credit Union
DCredit Associates of Maui, LTD
FIqor US Inc
DNational Credit Adjusters, LLC
DAfni Inc.
DEOS Holdings, Inc.
DHW Holding, Inc
DSunrise Credit Services, Inc
DAmerican Express Company
DBread Financial Holdings, Inc.
CMutual Management Services LLC
FNelson and Kennard, LLP
DShellpoint Partners, LLC
DThe CBE Group, Inc.
DOcwen Financial Corporation
DRadius Global Solutions LLC
DCaliber Home Loans, Inc.
DCommonwealth Financial Systems, Inc.
FNational Credit Systems,Inc.
DDitech Financial LLC
DRowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
FIf a collector is contacting you in Hawaii
Thin filing books still share the national grade curve - verify before treating a local name as unique.
- Thin state books still share the national grade curve - check the collector's nationwide record, not just this Hawaii slice. Browse rankings
- Demand written debt validation within 30 days of first contact. Validation letter
- With few local filings, peer-state profiles are the fastest context check before escalating. All states
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Hawaii
- Portfolio Recovery Associates, LLC Leads Hawaii complaint volume in this extract
- New Hampshire complaint profile Nearest volume peer (1,844 complaints)
- Idaho complaint profile Nearest volume peer (2,556 complaints)
- States by complaint volume Hawaii is thin on absolute volume - compare denser peers before ranking
- How reputation grades work Small counts still sit on the same national grade curve
- Compare collectors side-by-side Check response rates for the agencies contacting Hawaii residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Hawaii Resident
With only 2,125 Hawaii filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the Hawaii AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |