This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 2,175 complaints

Diversified Adjustment Service, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Complaints by issue type

What consumers report about Diversified Adjustment Service, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record diversified-adjustment-service-inc Diversified Adjustment Service, Inc.

Grade D · 2,175 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #82 · compose #330

  • VOL 2,175
  • GRADE D
  • 12MO 580
  • STATES 49
  • TIMELY 100%
  • DISPUTE 24%
  • ISSUE Attempts to collect debt n…
  • RANK #82
  • COMPOSE #330

Volume peers

Nearest volume peer: Collection Management Holdings, LLC (2,212 complaints)

OneMain Finance CorporationOneMain Finance Corporation2,077Diversified Adjustment Service, Inc. (this)Diversified Adjustment Servi…2,175Collection Management Holdings, LLCCollection Management Holdin…2,212Receivables Performance Management, LLCReceivables Performance Mana…2,228Wakefield & Associates, Inc.Wakefield & Associates, Inc.2,258
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Diversified Adjustment Service, Inc.'s 2,175 CFPB complaints sit next to Collection Management Holdings, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 2,175 complaints break down

Every complaint issue type on record for Diversified Adjustment Service, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.9/100
Diversified Adjustment Service, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
2,175
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
24%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Diversified Adjustment Service, Inc. spreads filings across 49 states - Texas leads at only 11.7%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 11.7% across 49 states
Seasonal peak
2026-01 8.5%
8–15% band · 217 filings
Corpus ranks
#82 volume
#330 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Diversified Adjustment Service, Inc. compare to its peers?

How does Diversified Adjustment Service, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Diversified Adjustment Service, Inc. National average
Complaints (last 12 mo)lower is better
580
1,169
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
24%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Diversified Adjustment Service, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 90%92%94%96%98%100%102% 10%15%20%25%30% Timely response rate (%) Dispute rate (%) Diversified Adjustment Service, Inc. vs. 6 similar-volume peers, by response speed and dispute rate Diversified Adjustment Service, Inc.Receivables Performance Management, LLCWAKEFIELD & ASSOCIATES, INC.Credit Corp Solutions Inc.Penn Credit CorporationLJ Ross AssociatesAmeriCollect
Source: CFPB Consumer Complaint Database

Diversified Adjustment Service, Inc.'s complaint volume in context

Diversified Adjustment Service, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

2,175 Top 2% higher than 98% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Diversified Adjustment Service, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
1,030
Written notification about debt
392
False statements or representation
242
Took or threatened to take negative or legal action
173
Communication tactics
156
Cont'd attempts collect debt not owed
107
Disclosure verification of debt
29
Electronic communications
17
Threatened to contact someone or share information improperly
15
Improper contact or sharing of info
14

Where do complaints against Diversified Adjustment Service, Inc. come from?

Diversified Adjustment Service, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Diversified Adjustment Service, Inc.

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Diversified Adjustment Service, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,175.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.6520874751491%.

4 peers

Know your rights before responding to Diversified Adjustment Service, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.