What is the most common complaint against Central Portfolio Control Inc.?

The most common issue consumers report about Central Portfolio Control Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,476 complaints filed with the CFPB.

Are complaints against Central Portfolio Control Inc. increasing or decreasing?

Complaints against Central Portfolio Control Inc. are rising. The company received 1,229 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Central Portfolio Control Inc.'s reputation grade?

Central Portfolio Control Inc. has a reputation grade of D (score: 55.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Central Portfolio Control Inc. respond to consumer complaints?

Central Portfolio Control Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.

In how many states does Central Portfolio Control Inc. operate?

Central Portfolio Control Inc. has received CFPB complaints from consumers in 51 states, with the most complaints from Texas (570 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Central Portfolio Control Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 51 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

1,021
Written notification about debt

445
Took or threatened to take negative or legal action

386
False statements or representation

265
Communication tactics

185
Threatened to contact someone or share information improperly

62

Data updated September 2026

CFPB complaint disposition

CCDB record central-portfolio-control-inc Central Portfolio Control Inc.

Grade D · 2,476 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #68 · compose #3265

VOL 2,476
GRADE D
12MO 1,229
STATES 51
TIMELY 100%
DISPUTE 12%
ISSUE Attempts to collect debt n…
RANK #68
COMPOSE #3,265

Volume peers

Nearest volume peer: EOS Holdings, Inc. (2,485 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Central Portfolio Control Inc.'s 2,476 CFPB complaints sit next to EOS Holdings, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Texas is the plurality state for Central Portfolio Control Inc. (23.0%)

Volume rank #68 and composite rank #3,265 diverge by 3,197 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 23.0%; Mid-band (15–30%) · 51 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2026-01 at 7.8% (49 filings)
Divergent corpus ranks: #68 volume; #3,265 composite; Cleanest-composite ladder is 3,197 places worse than volume

How does Central Portfolio Control Inc. compare to its peers?

How does Central Portfolio Control Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Central Portfolio Cont… National average

Complaints (last 12 mo)lower is better

1,229

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1,021
Written notification about debt	445
Took or threatened to take negative or legal action	386
False statements or representation	265
Communication tactics	185
Threatened to contact someone or share information improperly	62
Electronic communications	58
Cont'd attempts collect debt not owed	21
Disclosure verification of debt	18
Improper contact or sharing of info	13

Where do complaints against Central Portfolio Control Inc. come from?

Central Portfolio Control Inc.'s own per-state count, not a national baseline.

Texas

570
Florida

317
California

153
Georgia

148
South Carolina

107
Arizona

100
Louisiana

66
Ohio

62

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Central Portfolio Control Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,476.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.80897803247373%.

4 peers

Know your rights before responding to Central Portfolio Control Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.