What is the most common complaint against Concord Resolution Inc (Closed)?

The most common issue consumers report about Concord Resolution Inc (Closed) is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 101 complaints filed with the CFPB.

Are complaints against Concord Resolution Inc (Closed) increasing or decreasing?

Complaints against Concord Resolution Inc (Closed) are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Concord Resolution Inc (Closed)'s reputation grade?

Concord Resolution Inc (Closed) has a reputation grade of F (score: 33.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Concord Resolution Inc (Closed) respond to consumer complaints?

Concord Resolution Inc (Closed) has a 29% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Concord Resolution Inc (Closed) operate?

Concord Resolution Inc (Closed) has received CFPB complaints from consumers in 30 states, with the most complaints from California (18 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Concord Resolution Inc (Closed) - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade F.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

60
Communication tactics

14
Taking/threatening an illegal action

14
False statements or representation

6
Disclosure verification of debt

6
Improper contact or sharing of info

1

Data updated September 2026

CFPB complaint disposition

CCDB record concord-resolution-inc-closed Concord Resolution Inc (Closed)

Grade F · 101 CFPB filings · 29% timely · lead issue: Cont'd attempts collect debt not owed · vol #811 · compose #5160

VOL 101
GRADE F
12MO 0
STATES 30
TIMELY 29%
DISPUTE 17%
ISSUE Cont'd attempts collect de…
RANK #811
COMPOSE #5,160

Volume peers

Nearest volume peer: Action Collection Service (101 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Concord Resolution Inc (Closed)'s 101 CFPB complaints sit next to Action Collection Service on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Concord Resolution Inc (Closed) (17.8%)

Volume rank #811 and composite rank #5,160 diverge by 4,349 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 17.8%; Mid-band (15–30%) · 30 states with ≥1 filing
Seasonal peak: 2023-03 10.5%; 8–15% band · 13 filings
Divergent corpus ranks: #811 volume; #5,160 composite; Cleanest-composite ladder is 4,349 places worse than volume

How does Concord Resolution Inc (Closed) compare to its peers?

How does Concord Resolution Inc (Closed) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Concord Resolution Inc… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

29%

93%

91%

Consumer-dispute ratelower is better

17%

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-09 2025-10

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	60
Communication tactics	14
Taking/threatening an illegal action	14
False statements or representation	6
Disclosure verification of debt	6
Improper contact or sharing of info	1

Where do complaints against Concord Resolution Inc (Closed) come from?

Concord Resolution Inc (Closed)'s own per-state count, not a national baseline.

California

18
Florida

10
Illinois

10
Texas

9
Maryland

5
New Jersey

5
Mississippi

4
Tennessee

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Concord Resolution Inc (Closed): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 101.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 29.126213592233007%.

4 peers

Know your rights before responding to Concord Resolution Inc (Closed): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.