What is the most common complaint against Hyundai Capital America?

The most common issue consumers report about Hyundai Capital America is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 770 complaints filed with the CFPB.

Are complaints against Hyundai Capital America increasing or decreasing?

Complaints against Hyundai Capital America are rising. The company received 260 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Hyundai Capital America's reputation grade?

Hyundai Capital America has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Hyundai Capital America respond to consumer complaints?

Hyundai Capital America has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.

In how many states does Hyundai Capital America operate?

Hyundai Capital America has received CFPB complaints from consumers in 39 states, with the most complaints from California (130 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Hyundai Capital America - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

268
Took or threatened to take negative or legal action

163
Written notification about debt

138
False statements or representation

91
Communication tactics

84
Cont'd attempts collect debt not owed

10

Data updated September 2026

CFPB complaint disposition

CCDB record hyundai-capital-america Hyundai Capital America

Grade C · 770 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #187 · compose #2763

VOL 770
GRADE C
12MO 260
STATES 39
TIMELY 99%
DISPUTE 5%
ISSUE Attempts to collect debt n…
RANK #187
COMPOSE #2,763

Volume peers

Nearest volume peer: Collection Bureau of America Ltd. (771 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Hyundai Capital America's 770 CFPB complaints sit next to Collection Bureau of America Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Hyundai Capital America (16.9%)

Volume rank #187 and composite rank #2,763 diverge by 2,576 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 16.9%; Mid-band (15–30%) · 39 states with ≥1 filing
Seasonal peak: 2026-01 8.9%; 8–15% band · 11 filings
Divergent corpus ranks: #187 volume; #2,763 composite; Cleanest-composite ladder is 2,576 places worse than volume

How does Hyundai Capital America compare to its peers?

How does HYUNDAI CAPITAL AMERICA compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

HYUNDAI CAPITAL AMERIC… National average

Complaints (last 12 mo)lower is better

260

126

268

Timely-response ratehigher is better

99%

80%

91%

Consumer-dispute ratelower is better

23%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	268
Took or threatened to take negative or legal action	163
Written notification about debt	138
False statements or representation	91
Communication tactics	84
Cont'd attempts collect debt not owed	10
Threatened to contact someone or share information improperly	7
Improper contact or sharing of info	4
Disclosure verification of debt	2
Electronic communications	2

Where do complaints against Hyundai Capital America come from?

Hyundai Capital America's own per-state count, not a national baseline.

California

130
Florida

108
Texas

72
Georgia

63
New Jersey

35
North Carolina

35
Illinois

33
New York

29

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Hyundai Capital America: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 770.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.40915805022156%.

4 peers

Know your rights before responding to Hyundai Capital America: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.