What is the most common complaint against California Business Bureau, Inc.?

The most common issue consumers report about California Business Bureau, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 408 complaints filed with the CFPB.

Are complaints against California Business Bureau, Inc. increasing or decreasing?

Complaints against California Business Bureau, Inc. are falling. The company received 9 complaints in the last 12 months, showing improvement over prior periods.

What is California Business Bureau, Inc.'s reputation grade?

California Business Bureau, Inc. has a reputation grade of F (score: 48.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does California Business Bureau, Inc. respond to consumer complaints?

California Business Bureau, Inc. has a 87% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does California Business Bureau, Inc. operate?

California Business Bureau, Inc. has received CFPB complaints from consumers in 23 states, with the most complaints from California (357 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

California Business Bureau, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 23 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

118
Written notification about debt

62
Cont'd attempts collect debt not owed

58
False statements or representation

51
Disclosure verification of debt

39
Took or threatened to take negative or legal action

32

Data updated September 2026

CFPB complaint disposition

CCDB record california-business-bureau-inc California Business Bureau, Inc.

Grade F · 408 CFPB filings · 87% timely · lead issue: Attempts to collect debt not owed · vol #318 · compose #4316

VOL 408
GRADE F
12MO 9
STATES 23
TIMELY 87%
DISPUTE 26%
ISSUE Attempts to collect debt n…
RANK #318
COMPOSE #4,316

Volume peers

Nearest volume peer: Simon's Agency, Inc. (407 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

California Business Bureau, Inc.'s 408 CFPB complaints sit next to Simon's Agency, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

87.5% of California Business Bureau, Inc.'s CFPB filings land in California

High volume does not equal a clean composite: California Business Bureau, Inc. is volume #318 but composite #4,316, while California dominates the geography. Corpus placement method.

Dominant state: California 87.5%; 357 of 408 filings · 23 states touched
Even monthly load: Peak under 8%; Highest month 2025-12 at 7.1% (33 filings)
Divergent corpus ranks: #318 volume; #4,316 composite; Cleanest-composite ladder is 3,998 places worse than volume

How does California Business Bureau, Inc. compare to its peers?

How does California Business Bureau, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

California Business Bu… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

87%

90%

91%

Consumer-dispute ratelower is better

26%

37%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	118
Written notification about debt	62
Cont'd attempts collect debt not owed	58
False statements or representation	51
Disclosure verification of debt	39
Took or threatened to take negative or legal action	32
Communication tactics	32
Threatened to contact someone or share information improperly	8
Improper contact or sharing of info	5
Taking/threatening an illegal action	3

Where do complaints against California Business Bureau, Inc. come from?

California Business Bureau, Inc.'s own per-state count, not a national baseline.

California

357
Texas

11
Nevada

7
Tennessee

5
Hawaii

3
Georgia

2
Missouri

2
New York

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for California Business Bureau, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 408.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 87.1604938271605%.

4 peers

Know your rights before responding to California Business Bureau, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.