What is the most common complaint against Preferred Credit Inc?

The most common issue consumers report about Preferred Credit Inc is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 144 complaints filed with the CFPB.

Are complaints against Preferred Credit Inc increasing or decreasing?

Complaints against Preferred Credit Inc are rising. The company received 62 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Preferred Credit Inc's reputation grade?

Preferred Credit Inc has a reputation grade of C (score: 57.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Preferred Credit Inc respond to consumer complaints?

Preferred Credit Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Preferred Credit Inc operate?

Preferred Credit Inc has received CFPB complaints from consumers in 33 states, with the most complaints from Texas (37 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Preferred Credit Inc - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

55
Took or threatened to take negative or legal action

40
False statements or representation

14
Communication tactics

13
Written notification about debt

11
Cont'd attempts collect debt not owed

8

Data updated September 2026

CFPB complaint disposition

CCDB record preferred-credit-inc Preferred Credit Inc

Grade C · 144 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #673 · compose #2862

VOL 144
GRADE C
12MO 62
STATES 33
TIMELY 100%
DISPUTE 20%
ISSUE Attempts to collect debt n…
RANK #673
COMPOSE #2,862

Volume peers

Nearest volume peer: Keynote Consulting, Inc. (144 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Preferred Credit Inc's 144 CFPB complaints sit next to Keynote Consulting, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Texas is the plurality state for Preferred Credit Inc (25.7%)

The 2025-12 spike coincides with a 2,189-place gap between volume rank #673 and composite #2,862. Corpus placement method.

Plurality state: Texas 25.7%; Mid-band (15–30%) · 33 states with ≥1 filing
Spike month: 2025-12 16.3%; 17 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #673 volume; #2,862 composite; Cleanest-composite ladder is 2,189 places worse than volume

How does Preferred Credit Inc compare to its peers?

How does PREFERRED CREDIT INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

PREFERRED CREDIT INC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

95%

91%

Consumer-dispute ratelower is better

20%

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-06 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	55
Took or threatened to take negative or legal action	40
False statements or representation	14
Communication tactics	13
Written notification about debt	11
Cont'd attempts collect debt not owed	8
Disclosure verification of debt	1
Threatened to contact someone or share information improperly	1
Taking/threatening an illegal action	1

Where do complaints against Preferred Credit Inc come from?

Preferred Credit Inc's own per-state count, not a national baseline.

Texas

37
California

18
Florida

15
Arizona

6
Georgia

6
Mississippi

5
Nevada

4
South Carolina

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Preferred Credit Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 144.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Preferred Credit Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.