State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0.1% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 7

Sorted by most complaints

Direct Recovery Services, LLC

F
11 total complaints ↓ falling

First Data Corporation

D
11 total complaints ↓ falling

GMA Investments, LLC

F
11 total complaints ↓ falling

Global Credit & Collection Corporation

D
11 total complaints ↓ falling

Grant & Weber

D
11 total complaints ↓ falling

Kimball, Tirey & St. John LLP

D
11 total complaints ↑ rising

LendingPoint Holdings LLC

F
11 total complaints ↑ rising

Monarch Recovery Holdings, Inc.

D
11 total complaints → stable

MoneyLion Inc.

F
11 total complaints ↑ rising

National Commercial Services, Inc

D
11 total complaints ↓ falling

Omega RMS, LLC

D
11 total complaints ↑ rising

Rozlin Financial Group, Inc.

C
11 total complaints ↑ rising

Second Round Limited Partnership, Austin, TX Branch

D
11 total complaints ↓ falling

Shellpoint Partners, LLC

D
11 total complaints → stable

Southwest Recovery Services, Inc.

D
11 total complaints → stable

Strategic Alliances, Inc.

D
11 total complaints ↓ falling

USCB, Inc.

D
11 total complaints ↓ falling

A & O Recovery Solutions, LLC

F
10 total complaints ↑ rising

ARS National Services, Inc.

C
10 total complaints ↓ falling

Admin Recovery, LLC

D
10 total complaints ↓ falling

Advance America, Cash Advance Centers, Inc.

D
10 total complaints ↓ falling

Atlantic Recovery Solutions LLC

D
10 total complaints → stable

Atlas Credit Company, Inc.

D
10 total complaints ↓ falling

FC HoldCo LLC

C
10 total complaints ↑ rising

First Federal Credit Control, Inc.

D
10 total complaints ↓ falling

InDebted Corporation

F
10 total complaints ↑ rising

Jormandy, LLC

D
10 total complaints ↓ falling

Lexisnexis

F
10 total complaints → stable

M. Richard Epps, P.C.

B
10 total complaints ↓ falling

Nelson Cruz & Associates LLC

F
10 total complaints ↑ rising

Pinnacle Recovery, Inc.

D
10 total complaints ↓ falling

Prosper Marketplace, Inc.

C
10 total complaints → stable

Rent Recovery Solutions

F
10 total complaints ↑ rising

SIMM Associates, Inc.

D
10 total complaints → stable

Upstart Holdings, Inc.

F
10 total complaints ↑ rising

VW Credit

C
10 total complaints ↑ rising

Alpha Recovery Corp

D
9 total complaints ↓ falling

American Credit Acceptance, LLC

D
9 total complaints ↑ rising

Atlantic Credit & Finance, Inc.

C
9 total complaints ↓ falling

Bay Area Receivables, Inc

D
9 total complaints ↓ falling

Cashcall, Inc.

D
9 total complaints ↓ falling

Credit Bureau Collection Services, Inc.

C
9 total complaints ↓ falling

Data and Contact Management Solutions, LLC

C
9 total complaints ↓ falling

Delta Management Associates, Inc.

D
9 total complaints ↓ falling

Mr. Cooper Group Inc.

F
9 total complaints ↓ falling

Oliphant Financial, LLC

D
9 total complaints ↓ falling

Oxford Law, LLC

C
9 total complaints ↓ falling

P&B Capital Group, LLC

F
9 total complaints → stable

Phillips & Cohen Associates, Ltd.

D
9 total complaints → stable

Prince Parker & Associates

D
9 total complaints → stable

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.