What is the most common complaint against Lexisnexis?

The most common issue consumers report about Lexisnexis is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 226 complaints filed with the CFPB.

Are complaints against Lexisnexis increasing or decreasing?

Complaints against Lexisnexis have been stable. The company received 41 complaints in the last 12 months.

What is Lexisnexis's reputation grade?

Lexisnexis has a reputation grade of F (score: 48.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Lexisnexis respond to consumer complaints?

Lexisnexis has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 46% of cases.

In how many states does Lexisnexis operate?

Lexisnexis has received CFPB complaints from consumers in 38 states, with the most complaints from Texas (26 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Lexisnexis - Debt Collector Complaint Profile

CFPB complaint profile across 38 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

117
False statements or representation

48
Written notification about debt

26
Took or threatened to take negative or legal action

13
Cont'd attempts collect debt not owed

10
Communication tactics

5

Data updated September 2026

CFPB complaint disposition

CCDB record lexisnexis Lexisnexis

Grade F · 226 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #484 · compose #4267

VOL 226
GRADE F
12MO 41
STATES 38
TIMELY 98%
DISPUTE 46%
ISSUE Attempts to collect debt n…
RANK #484
COMPOSE #4,267

Volume peers

Nearest volume peer: Cooling & Winter LLC (226 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Lexisnexis's 226 CFPB complaints sit next to Cooling & Winter LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Lexisnexis spreads filings across 38 states - Texas leads at only 11.5%

Despite a broad state map, Lexisnexis still sits volume #484 against composite #4,267 - the two RankMaps diverge by 3,783 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 11.5% across 38 states
Seasonal peak: 2020-07 12.9%; 8–15% band · 12 filings
Divergent corpus ranks: #484 volume; #4,267 composite; Cleanest-composite ladder is 3,783 places worse than volume

How does Lexisnexis compare to its peers?

How does LEXISNEXIS compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

LEXISNEXIS National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

97%

91%

Consumer-dispute ratelower is better

46%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-11 2025-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	117
False statements or representation	48
Written notification about debt	26
Took or threatened to take negative or legal action	13
Cont'd attempts collect debt not owed	10
Communication tactics	5
Threatened to contact someone or share information improperly	3
Electronic communications	3
Improper contact or sharing of info	1

Where do complaints against Lexisnexis come from?

Lexisnexis's own per-state count, not a national baseline.

Texas

26
Florida

23
California

18
Georgia

13
Illinois

11
Massachusetts

10
Michigan

10
Virginia

10

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Lexisnexis: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 226.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.35390946502058%.

4 peers

Know your rights before responding to Lexisnexis: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.