This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 660 complaints

Grant & Weber - Debt Collector Complaint Profile

CFPB complaint profile across 41 states, reputation grade D.

Complaints by issue type

What consumers report about Grant & Weber

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record grant-weber Grant & Weber

Grade D · 660 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #212 · compose #354

  • VOL 660
  • GRADE D
  • 12MO 49
  • STATES 41
  • TIMELY 99%
  • DISPUTE 26%
  • ISSUE Attempts to collect debt n…
  • RANK #212
  • COMPOSE #354

Volume peers

Nearest volume peer: Reliant Capital Solutions, LLC (654 complaints)

Fifth Third Financial CorporationFifth Third Financial Corpor…651Reliant Capital Solutions, LLCReliant Capital Solutions, L…654Grant & Weber (this)Grant & Weber (this)660Optio Solutions, LLCOptio Solutions, LLC667Shellpoint Partners, LLCShellpoint Partners, LLC668
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Grant & Weber's 660 CFPB complaints sit next to Reliant Capital Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 660 complaints break down

Every complaint issue type on record for Grant & Weber, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.3/100
Grant & Weber

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
660
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
26%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

58.8% of Grant & Weber's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 58.8%
388 of 660 filings · 41 states touched
Seasonal peak
2025-05 9.8%
8–15% band · 8 filings
Corpus ranks
#212 volume
#354 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Grant & Weber compare to its peers?

How does Grant & Weber compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Grant & Weber National average
Complaints (last 12 mo)lower is better
49
203
268
Timely-response ratehigher is better
99%
99%
91%
Consumer-dispute ratelower is better
26%
20%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Grant & Weber a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 97.5%98%98.5%99%99.5%100%100.5% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Grant & Weber vs. 10 similar-volume peers, by response speed and dispute rate Grant & WeberReliant Capital Solutions, LLCOptio Solutions, LLCShellpoint Partners, LLCFIFTH THIRD FINANCIAL CORPORATIONECMC GROUP, INC.Diverse Funding Associates LLCProfessional Finance Company, Inc.Southern Management Systems Inc.STERLING JEWELERS, INC.Regional Management Corporation
Source: CFPB Consumer Complaint Database

Grant & Weber's complaint volume in context

Grant & Weber vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

660 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Grant & Weber 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
216
Cont'd attempts collect debt not owed
103
Written notification about debt
91
False statements or representation
76
Disclosure verification of debt
72
Communication tactics
43
Took or threatened to take negative or legal action
34
Taking/threatening an illegal action
12
Improper contact or sharing of info
7
Threatened to contact someone or share information improperly
5

Where do complaints against Grant & Weber come from?

Grant & Weber's own per-state count, not a national baseline.

Top states by complaints against Grant & Weber

Across 41 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Grant & Weber: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 660.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.91304347826086%.

4 peers

Know your rights before responding to Grant & Weber: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.