State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0.2% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 6

Sorted by most complaints

F.H. Cann & Associates, Inc.

D
15 total complaints ↑ rising

Financial Business and Consumer Solutions.

D
15 total complaints ↓ falling

Focus Holding Company

D
15 total complaints ↓ falling

Healthcare Finance Direct LLC.

F
15 total complaints ↑ rising

North Shore Agency, LLC

C
15 total complaints ↓ falling

Northstar Location Services, LLC

D
15 total complaints ↓ falling

Riverwalk Financial Corporation

F
15 total complaints ↓ falling

Asset Management Outsourcing, Inc.

D
14 total complaints ↓ falling

BWW Law Group, LLC

C
14 total complaints ↓ falling

CMRE Financial Services, Inc.

D
14 total complaints ↓ falling

Ford Motor Credit Co.

D
14 total complaints → stable

Harvard Collections, LLC

D
14 total complaints ↓ falling

Kinum, Inc., Indianapolis, IN Branch

D
14 total complaints ↑ rising

Media Collections, Inc

C
14 total complaints → stable

Performant Financial Corporation

D
14 total complaints ↓ falling

Randolph, Boyd, Cherry and Vaughan

B
14 total complaints ↓ falling

Regional Management Corporation

D
14 total complaints ↑ rising

Reliant Capital Solutions, LLC

D
14 total complaints ↑ rising

Specialized Loan Servicing Holdings LLC

D
14 total complaints ↓ falling

Synovus Bank

C
14 total complaints ↓ falling

Todd, Bremer & Lawson, Inc.

D
14 total complaints ↓ falling

USCB Corporation

D
14 total complaints ↑ rising

Alliance One, Inc.

D
13 total complaints ↓ falling

Asset Recovery Solutions, LLC

D
13 total complaints ↓ falling

Fidelity National Information Services, Inc. (FNIS)

D
13 total complaints ↓ falling

Global Lending Services LLC

C
13 total complaints ↑ rising

Hyundai Capital America

C
13 total complaints ↑ rising

Jim Bottin Enterprises, Inc

D
13 total complaints → stable

NPAS, Inc.

D
13 total complaints → stable

Optio Solutions, LLC

D
13 total complaints ↑ rising

Pmab,LLC

D
13 total complaints ↓ falling

Perfection Collection

D
13 total complaints ↓ falling

Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch

D
13 total complaints ↓ falling

Allied Collection Services, Inc. (Nevada)

D
12 total complaints ↓ falling

Avant Holding Company, Inc.

F
12 total complaints ↑ rising

Bounce AI, Inc.

F
12 total complaints ↑ rising

CarMax, Inc.

C
12 total complaints ↑ rising

First National Bank of Omaha

D
12 total complaints → stable

First Advantage LNS Inc.

F
12 total complaints ↓ falling

Key 2 Recovery, Inc.

D
12 total complaints → stable

Mercantile Adjustment Bureau, LLC

D
12 total complaints ↓ falling

Nationstar Mortgage LLC

D
12 total complaints ↓ falling

Northland Group Inc

C
12 total complaints ↓ falling

Pendrick Capital Partners

F
12 total complaints ↓ falling

Schrier, Tolin and Wagman, LLC

F
12 total complaints ↑ rising

Shepherd Outsourcing, LLC

F
12 total complaints ↑ rising

United PanAm Financial Corp.

C
12 total complaints ↑ rising

Van Ru Credit Corporation

C
12 total complaints ↓ falling

Aspen National Financial, Inc.

D
11 total complaints ↓ falling

C&F Mortgage Corporation

F
11 total complaints ↓ falling

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.