What is the most common complaint against Credit Bureau Collection Services, Inc.?

The most common issue consumers report about Credit Bureau Collection Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not mine". This is based on 262 complaints filed with the CFPB.

Are complaints against Credit Bureau Collection Services, Inc. increasing or decreasing?

Complaints against Credit Bureau Collection Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Credit Bureau Collection Services, Inc.'s reputation grade?

Credit Bureau Collection Services, Inc. has a reputation grade of C (score: 57.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Bureau Collection Services, Inc. respond to consumer complaints?

Credit Bureau Collection Services, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Credit Bureau Collection Services, Inc. operate?

Credit Bureau Collection Services, Inc. has received CFPB complaints from consumers in 38 states, with the most complaints from Florida (37 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Credit Bureau Collection Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 38 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

77
Cont'd attempts collect debt not owed

75
Written notification about debt

30
Disclosure verification of debt

28
Communication tactics

21
False statements or representation

18

Data updated September 2026

CFPB complaint disposition

CCDB record credit-bureau-collection-services-inc Credit Bureau Collection Services, Inc.

Grade C · 262 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #436 · compose #2885

VOL 262
GRADE C
12MO 0
STATES 38
TIMELY 98%
DISPUTE 8%
ISSUE Attempts to collect debt n…
RANK #436
COMPOSE #2,885

Volume peers

Nearest volume peer: 1st Franklin Financial Corporation (262 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Bureau Collection Services, Inc.'s 262 CFPB complaints sit next to 1st Franklin Financial Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Credit Bureau Collection Services, Inc. spreads filings across 38 states - Florida leads at only 14.1%

Despite a broad state map, Credit Bureau Collection Services, Inc. still sits volume #436 against composite #2,885 - the two RankMaps diverge by 2,449 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 14.1% across 38 states
Seasonal peak: 2021-01 10.9%; 8–15% band · 5 filings
Divergent corpus ranks: #436 volume; #2,885 composite; Cleanest-composite ladder is 2,449 places worse than volume

How does Credit Bureau Collection Services, Inc. compare to its peers?

How does Credit Bureau Collection Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Credit Bureau Collecti… National average

Complaints (last 12 mo)lower is better

131

268

Timely-response ratehigher is better

98%

85%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-05 2022-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	77
Cont'd attempts collect debt not owed	75
Written notification about debt	30
Disclosure verification of debt	28
Communication tactics	21
False statements or representation	18
Took or threatened to take negative or legal action	8
Improper contact or sharing of info	4
Threatened to contact someone or share information improperly	1

Where do complaints against Credit Bureau Collection Services, Inc. come from?

Credit Bureau Collection Services, Inc.'s own per-state count, not a national baseline.

Florida

37
California

24
Ohio

24
Michigan

19
Texas

16
Pennsylvania

15
Maryland

13
New York

10

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Bureau Collection Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 262.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.09885931558935%.

4 peers

Know your rights before responding to Credit Bureau Collection Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.