This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 502 complaints

First Data Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 47 states, reputation grade D.

Complaints by issue type

What consumers report about First Data Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record first-data-corporation First Data Corporation

Grade D · 502 CFPB filings · 91% timely · lead issue: Cont'd attempts collect debt not owed · vol #272 · compose #290

  • VOL 502
  • GRADE D
  • 12MO 0
  • STATES 47
  • TIMELY 91%
  • DISPUTE 12%
  • ISSUE Cont'd attempts collect de…
  • RANK #272
  • COMPOSE #290

Volume peers

Nearest volume peer: Prince Parker & Associates (502 complaints)

SLM CorporationSLM Corporation500Prince Parker & AssociatesPrince Parker & Associates502First Data Corporation (this)First Data Corporation (this)502Ford Motor Credit Co.Ford Motor Credit Co.504Jim Bottin Enterprises, IncJim Bottin Enterprises, Inc505
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First Data Corporation's 502 CFPB complaints sit next to Prince Parker & Associates on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 502 complaints break down

Every complaint issue type on record for First Data Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.5/100
First Data Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
502
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
91%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
12%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for First Data Corporation (15.9%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 15.9%
Mid-band (15–30%) · 47 states with ≥1 filing
Seasonal peak
2024-09 8.1%
8–15% band · 6 filings
Corpus ranks
#272 volume
#290 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does First Data Corporation compare to its peers?

How does First Data Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
First Data Corporation National average
Complaints (last 12 mo)lower is better
0
100
268
Timely-response ratehigher is better
91%
88%
91%
Consumer-dispute ratelower is better
12%
20%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy First Data Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) First Data Corporation vs. 9 similar-volume peers, by response speed and dispute rate First Data CorporationPrince Parker & AssociatesFORD MOTOR CREDIT CO.SLM CORPORATIONJim Bottin Enterprises, IncFC HoldCo LLCBonneville Billing and CollectionsNationwide Recovery Systems, LtdFocus Holding CompanyFirst Advantage LNS Inc.
Source: CFPB Consumer Complaint Database

First Data Corporation's complaint volume in context

First Data Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

502 Top 5% higher than 95% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. First Data Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-03 2026-02

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
206
Attempts to collect debt not owed
142
False statements or representation
41
Communication tactics
35
Disclosure verification of debt
32
Written notification about debt
20
Took or threatened to take negative or legal action
12
Improper contact or sharing of info
9
Taking/threatening an illegal action
5

Where do complaints against First Data Corporation come from?

First Data Corporation's own per-state count, not a national baseline.

Top states by complaints against First Data Corporation

Across 47 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First Data Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 502.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.83665338645417%.

4 peers

Know your rights before responding to First Data Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.