State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0.3% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0.3% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 4

Sorted by most complaints

Exeter Finance, LLC.

D
30 total complaints ↑ rising

McCarthy, Burgess & Wolff, Inc.

D
30 total complaints ↓ falling

CLGF Holdco 1, LLC

F
29 total complaints ↑ rising

Kikoff Inc.

F
29 total complaints ↑ rising

Lockhart, Morris & Montgomery Inc.

D
29 total complaints ↑ rising

Professional Debt Mediation, Inc.

F
29 total complaints → stable

Firstsource Business Process Services, LLC

D
28 total complaints → stable

Jon Barry and Associates, Inc.

C
28 total complaints ↓ falling

Pinnacle Credit Services, LLC

D
28 total complaints ↓ falling

Receivables Management Partners, LLC

D
28 total complaints ↓ falling

CHS, Inc.

D
27 total complaints ↓ falling

NCC Business Services, Inc.

D
27 total complaints ↓ falling

Opportunity Financial, LLC

C
27 total complaints ↑ rising

R.A.Rogers, Inc.

C
27 total complaints ↓ falling

Select Portfolio Servicing, Inc.

F
27 total complaints ↓ falling

Synergetic Communication Inc

D
27 total complaints ↑ rising

U.s. Bancorp

D
27 total complaints ↓ falling

URS Holding, LLC

D
27 total complaints ↓ falling

Credit Protection Association, L.P.

D
26 total complaints ↓ falling

RentDebt Automated Collections, LLC

D
26 total complaints ↑ rising

Access Receivables of NC Inc.

C
25 total complaints ↓ falling

Nissan Motor Acceptance Company LLC

C
25 total complaints → stable

PNC Bank N.A.

D
25 total complaints → stable

Protas, Spivok & Collins. LLC

F
25 total complaints ↓ falling

The Nguyen Law Firm, PLC

B
25 total complaints ↓ falling

Atlanticus Services Corporation

D
24 total complaints ↑ rising

Berlin-Wheeler, Inc. (Kansas)

C
24 total complaints ↓ falling

Nationwide Recovery Systems, Ltd

D
24 total complaints ↓ falling

V and H Portfolio

D
24 total complaints ↑ rising

Cascade Capital, LLC

D
23 total complaints → stable

Collection Management Holdings, LLC

F
23 total complaints ↑ rising

Ocwen Financial Corporation

D
23 total complaints ↓ falling

SCA Collections, Inc.

D
23 total complaints ↓ falling

Sterling Jewelers, Inc.

C
23 total complaints ↓ falling

Stellar Recovery, Inc.

D
23 total complaints ↓ falling

The Bureaus, Inc.

D
23 total complaints → stable

Diverse Funding Associates LLC

D
22 total complaints ↑ rising

Financial Credit Service, Inc.

D
22 total complaints ↓ falling

Hillcrest Davidson & Associates

D
22 total complaints ↓ falling

Platinum Holdings Group, LLC

F
22 total complaints ↓ falling

Sentry Credit, Inc.

D
22 total complaints ↓ falling

United Collection Bureau, Inc.

D
22 total complaints → stable

Alorica Inc.

D
21 total complaints ↓ falling

January Technologies, Inc

F
21 total complaints ↑ rising

Revco Management, LLC

F
21 total complaints ↑ rising

Toyota Motor Credit Corporation

D
21 total complaints ↑ rising

Upgrade, Inc.

F
21 total complaints ↑ rising

Client Services, Inc.

D
20 total complaints → stable

Continental Services Group, Inc. d/b/a ConServe

C
20 total complaints → stable

JH Portfolio Debt Equities, LLC

D
20 total complaints ↓ falling

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.