This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,101 complaints

Ocwen Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 44 states, reputation grade D.

Complaints by issue type

What consumers report about Ocwen Financial Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record ocwen-financial-corporation Ocwen Financial Corporation

Grade D · 1,101 CFPB filings · 99% timely · lead issue: Cont'd attempts collect debt not owed · vol #142 · compose #379

  • VOL 1,101
  • GRADE D
  • 12MO 25
  • STATES 44
  • TIMELY 99%
  • DISPUTE 27%
  • ISSUE Cont'd attempts collect de…
  • RANK #142
  • COMPOSE #379

Volume peers

Nearest volume peer: R & B Corporation of Virginia (1,090 complaints)

Trident Asset Management, L.L.C.Trident Asset Management, L.…1,057Alorica Inc.Alorica Inc.1,076R & B Corporation of VirginiaR & B Corporation of Virginia1,090Ocwen Financial Corporation (this)Ocwen Financial Corporation …1,101General Motors Financial Company, Inc.General Motors Financial Com…1,143
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ocwen Financial Corporation's 1,101 CFPB complaints sit next to R & B Corporation of Virginia on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 1,101 complaints break down

Every complaint issue type on record for Ocwen Financial Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.7/100
Ocwen Financial Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
1,101
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
27%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for Ocwen Financial Corporation (17.3%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 17.3%
Mid-band (15–30%) · 44 states with ≥1 filing
Seasonal peak
2025-11 10.1%
8–15% band · 7 filings
Corpus ranks
#142 volume
#379 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Ocwen Financial Corporation compare to its peers?

How does Ocwen Financial Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Ocwen Financial Corporation National average
Complaints (last 12 mo)lower is better
25
53
268
Timely-response ratehigher is better
99%
96%
91%
Consumer-dispute ratelower is better
27%
16%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Ocwen Financial Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Ocwen Financial Corporation vs. 8 similar-volume peers, by response speed and dispute rate Ocwen Financial CorporationR & B Corporation of VirginiaAlorica Inc.General Motors Financial Company, Inc.Trident Asset Management, L.L.C.Conn's, Inc.Populus Financial Group, Inc. (F/K/A Ace Cash Express)Colony Brands, Inc.Capital Accounts, LLC
Source: CFPB Consumer Complaint Database

Ocwen Financial Corporation's complaint volume in context

Ocwen Financial Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

1,101 Top 3% higher than 97% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Ocwen Financial Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-01 2026-03

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
232
Disclosure verification of debt
184
Attempts to collect debt not owed
163
False statements or representation
161
Written notification about debt
104
Took or threatened to take negative or legal action
100
Communication tactics
86
Taking/threatening an illegal action
40
Improper contact or sharing of info
28
Threatened to contact someone or share information improperly
2

Where do complaints against Ocwen Financial Corporation come from?

Ocwen Financial Corporation's own per-state count, not a national baseline.

Top states by complaints against Ocwen Financial Corporation

Across 44 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ocwen Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,101.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.00181488203266%.

4 peers

Know your rights before responding to Ocwen Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.