What is the most common complaint against U.s. Bancorp?

The most common issue consumers report about U.s. Bancorp is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,939 complaints filed with the CFPB.

Are complaints against U.s. Bancorp increasing or decreasing?

Complaints against U.s. Bancorp are falling. The company received 259 complaints in the last 12 months, showing improvement over prior periods.

What is U.s. Bancorp's reputation grade?

U.s. Bancorp has a reputation grade of D (score: 53.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does U.s. Bancorp respond to consumer complaints?

U.s. Bancorp has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does U.s. Bancorp operate?

U.s. Bancorp has received CFPB complaints from consumers in 51 states, with the most complaints from California (286 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

U.s. Bancorp - Debt Collector Complaint Profile

CFPB complaint profile across 51 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

683
Took or threatened to take negative or legal action

267
Written notification about debt

219
Communication tactics

217
False statements or representation

189
Cont'd attempts collect debt not owed

138

Data updated September 2026

CFPB complaint disposition

CCDB record us-bancorp U.s. Bancorp

Grade D · 1,939 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #90 · compose #3689

VOL 1,939
GRADE D
12MO 259
STATES 51
TIMELY 100%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #90
COMPOSE #3,689

Volume peers

Nearest volume peer: Bull City Financial Solutions, Inc (1,945 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

U.s. Bancorp's 1,939 CFPB complaints sit next to Bull City Financial Solutions, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

U.s. Bancorp spreads filings across 51 states - California leads at only 14.7%

Despite a broad state map, U.s. Bancorp still sits volume #90 against composite #3,689 - the two RankMaps diverge by 3,599 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 14.7% across 51 states
Even monthly load: Peak under 8%; Highest month 2025-12 at 7.1% (34 filings)
Divergent corpus ranks: #90 volume; #3,689 composite; Cleanest-composite ladder is 3,599 places worse than volume

How does U.s. Bancorp compare to its peers?

How does U.S. BANCORP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

U.S. BANCORP National average

Complaints (last 12 mo)lower is better

259

681

268

Timely-response ratehigher is better

100%

97%

91%

Consumer-dispute ratelower is better

17%

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	683
Took or threatened to take negative or legal action	267
Written notification about debt	219
Communication tactics	217
False statements or representation	189
Cont'd attempts collect debt not owed	138
Disclosure verification of debt	106
Taking/threatening an illegal action	65
Improper contact or sharing of info	34
Threatened to contact someone or share information improperly	19

Where do complaints against U.s. Bancorp come from?

U.s. Bancorp's own per-state count, not a national baseline.

California

286
Texas

145
Ohio

124
Florida

122
Illinois

106
Georgia

78
Washington

69
Arizona

68

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for U.s. Bancorp: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,939.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to U.s. Bancorp: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.