What is the most common complaint against United Collection Bureau, Inc.?

The most common issue consumers report about United Collection Bureau, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,644 complaints filed with the CFPB.

Are complaints against United Collection Bureau, Inc. increasing or decreasing?

Complaints against United Collection Bureau, Inc. have been stable. The company received 396 complaints in the last 12 months.

What is United Collection Bureau, Inc.'s reputation grade?

United Collection Bureau, Inc. has a reputation grade of D (score: 53.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does United Collection Bureau, Inc. respond to consumer complaints?

United Collection Bureau, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does United Collection Bureau, Inc. operate?

United Collection Bureau, Inc. has received CFPB complaints from consumers in 50 states, with the most complaints from Texas (246 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

United Collection Bureau, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 50 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

585
Written notification about debt

340
Communication tactics

221
False statements or representation

164
Took or threatened to take negative or legal action

102
Cont'd attempts collect debt not owed

91

Data updated September 2026

CFPB complaint disposition

CCDB record united-collection-bureau-inc United Collection Bureau, Inc.

Grade D · 1,644 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #112 · compose #3651

VOL 1,644
GRADE D
12MO 396
STATES 50
TIMELY 99%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #112
COMPOSE #3,651

Volume peers

Nearest volume peer: Paypal Holdings, Inc (1,644 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

United Collection Bureau, Inc.'s 1,644 CFPB complaints sit next to Paypal Holdings, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

United Collection Bureau, Inc. spreads filings across 50 states - Texas leads at only 15.0%

Despite a broad state map, United Collection Bureau, Inc. still sits volume #112 against composite #3,651 - the two RankMaps diverge by 3,539 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 15.0% across 50 states
Even monthly load: Peak under 8%; Highest month 2025-07 at 6.6% (6 filings)
Divergent corpus ranks: #112 volume; #3,651 composite; Cleanest-composite ladder is 3,539 places worse than volume

How does United Collection Bureau, Inc. compare to its peers?

How does United Collection Bureau, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

United Collection Bure… National average

Complaints (last 12 mo)lower is better

396

210

268

Timely-response ratehigher is better

99%

100%

91%

Consumer-dispute ratelower is better

17%

16%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	585
Written notification about debt	340
Communication tactics	221
False statements or representation	164
Took or threatened to take negative or legal action	102
Cont'd attempts collect debt not owed	91
Threatened to contact someone or share information improperly	42
Improper contact or sharing of info	41
Disclosure verification of debt	39
Electronic communications	15

Where do complaints against United Collection Bureau, Inc. come from?

United Collection Bureau, Inc.'s own per-state count, not a national baseline.

Texas

246
Florida

183
Georgia

112
Michigan

102
California

98
New York

83
Louisiana

74
Ohio

74

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for United Collection Bureau, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,644.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.79919946631087%.

4 peers

Know your rights before responding to United Collection Bureau, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.