This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 320 complaints

Berlin-Wheeler, Inc. (Kansas) - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade C.

Complaints by issue type

What consumers report about Berlin-Wheeler, Inc. (Kansas)

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record berlin-wheeler-inc-kansas Berlin-Wheeler, Inc. (Kansas)

Grade C · 320 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #385 · compose #13

  • VOL 320
  • GRADE C
  • 12MO 9
  • STATES 32
  • TIMELY 100%
  • DISPUTE 4%
  • ISSUE Attempts to collect debt n…
  • RANK #385
  • COMPOSE #13

Volume peers

Nearest volume peer: Holloway Credit Solutions (322 complaints)

Berlin-Wheeler, Inc. (Kansas) (this)Berlin-Wheeler, Inc. (Kansas…320Holloway Credit SolutionsHolloway Credit Solutions322Ideal Collection Services, Inc.Ideal Collection Services, I…322D&A Services, LLCD&A Services, LLC323Transfinancial Companies, IncTransfinancial Companies, Inc325
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Berlin-Wheeler, Inc. (Kansas)'s 320 CFPB complaints sit next to Holloway Credit Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 320 complaints break down

Every complaint issue type on record for Berlin-Wheeler, Inc. (Kansas), not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.5/100
Berlin-Wheeler, Inc. (Kansas)

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
320
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
4%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Berlin-Wheeler, Inc. (Kansas) spreads filings across 32 states - Arizona leads at only 12.5%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Arizona still leads at 12.5% across 32 states
Seasonal peak
2026-02 13.6%
8–15% band · 6 filings
Corpus ranks
#385 volume
#13 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Berlin-Wheeler, Inc. (Kansas) compare to its peers?

How does Berlin-Wheeler, Inc. (Kansas) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Berlin-Wheeler, Inc. (Kansas) National average
Complaints (last 12 mo)lower is better
9
59
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
4%
43%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Berlin-Wheeler, Inc. (Kansas) a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 90%92%94%96%98%100%102% 0%50%100%150% Timely response rate (%) Dispute rate (%) Berlin-Wheeler, Inc. (Kansas) vs. 10 similar-volume peers, by response speed and dispute rate Berlin-Wheeler, Inc. (Kansas)Ideal Collection Services, Inc.Holloway Credit SolutionsD&A Services, LLCTransfinancial Companies, IncSTATE EMPLOYEES CREDIT UNIONGlobal Credit & Collection CorporationAvadyne Health Holdings, IncAccount Control Technology, Inc.Kingston Data & Credit International Inc.Express Recovery Services, Inc.
Source: CFPB Consumer Complaint Database

Berlin-Wheeler, Inc. (Kansas)'s complaint volume in context

Berlin-Wheeler, Inc. (Kansas) vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

320 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Berlin-Wheeler, Inc. (Kansas) 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2018-06 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
174
Written notification about debt
56
False statements or representation
27
Communication tactics
20
Took or threatened to take negative or legal action
19
Cont'd attempts collect debt not owed
15
Disclosure verification of debt
5
Threatened to contact someone or share information improperly
2
Electronic communications
2

Where do complaints against Berlin-Wheeler, Inc. (Kansas) come from?

Berlin-Wheeler, Inc. (Kansas)'s own per-state count, not a national baseline.

Top states by complaints against Berlin-Wheeler, Inc. (Kansas)

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Berlin-Wheeler, Inc. (Kansas): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 320.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.68847352024922%.

4 peers

Know your rights before responding to Berlin-Wheeler, Inc. (Kansas): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.