State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0.2% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 5

Sorted by most complaints

Pentagon Federal Credit Union

D
20 total complaints ↑ rising

Paramount Recovery Systems, L.P.

D
20 total complaints ↓ falling

Community Choice Financial, Inc.

D
19 total complaints ↓ falling

Fiserv Finxact Core

F
19 total complaints → stable

First National Collection Bureau, Inc.

D
19 total complaints ↓ falling

Frost-Arnett Company

D
19 total complaints ↓ falling

National Enterprise Systems, Inc.

D
19 total complaints ↓ falling

Suntrust Banks, Inc.

D
19 total complaints ↓ falling

AMCOL Systems, Inc.

D
18 total complaints ↓ falling

Collection Bureau of the Hudson Valley, Inc.

D
18 total complaints ↓ falling

Mohela

F
18 total complaints ↑ rising

Mitchell Rubenstein & Associates, P.C.

C
18 total complaints ↓ falling

Oliphant United, Inc.

F
18 total complaints ↑ rising

Paramount GR Holdings, LLC

F
18 total complaints ↑ rising

Populus Financial Group, Inc. (F/K/A Ace Cash Express)

D
18 total complaints ↓ falling

Receivables Management Associates

B
18 total complaints ↓ falling

SinglePoint GI

F
18 total complaints ↑ rising

Zions Debt Holdings

F
18 total complaints ↑ rising

Avante

D
17 total complaints ↓ falling

BB&T Corporation

D
17 total complaints ↓ falling

Charlottesville Bureau of Credits, Inc

D
17 total complaints ↓ falling

D&A Services, LLC

D
17 total complaints ↓ falling

General Motors Financial Company, Inc.

D
17 total complaints ↑ rising

Maximus Federal Services, Inc.

F
17 total complaints ↑ rising

Onemain Financial Holdings, LLC.

D
17 total complaints ↓ falling

RAS LaVrar, LLC

F
17 total complaints ↓ falling

Rushmore Loan Management Services LLC

D
17 total complaints ↓ falling

Williams, Rush & Associates, LLC

F
17 total complaints ↑ rising

Ad Astra Recovery Services Inc

D
16 total complaints ↓ falling

Brock & Scott, PLLC

D
16 total complaints ↓ falling

Continental Finance Company, LLC

C
16 total complaints ↑ rising

Ecmc Group, Inc.

D
16 total complaints ↓ falling

Equidata, Inc.

C
16 total complaints ↓ falling

Fay Servicing, LLC

D
16 total complaints ↓ falling

Frontline Asset Strategies, LLC

D
16 total complaints ↓ falling

HarrisLoftus, PLLC

C
16 total complaints ↑ rising

Kingston Data & Credit International Inc.

F
16 total complaints ↑ rising

Klarna AB

F
16 total complaints ↑ rising

MiraMed Revenue Group LLC

C
16 total complaints ↓ falling

Pendrick Capital Partners Holding, LLC

C
16 total complaints ↓ falling

SLM Corporation

C
16 total complaints → stable

Summit A*R, Inc.

D
16 total complaints ↑ rising

Westcreek Financial

F
16 total complaints ↑ rising

A.R.M. Solutions, Inc.

C
15 total complaints ↓ falling

Alliant Capital Management LLC

D
15 total complaints → stable

CCF Intermediate Holdings LLC

F
15 total complaints ↑ rising

Capital Management Services, LP

D
15 total complaints ↓ falling

Crown Asset Management, LLC, Duluth, GA Branch

D
15 total complaints → stable

EdFinancial Services

C
15 total complaints ↑ rising

Elevate Recoveries, LLC

F
15 total complaints ↓ falling

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.