What is the most common complaint against Continental Services Group, Inc. d/b/a ConServe?

The most common issue consumers report about Continental Services Group, Inc. d/b/a ConServe is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,344 complaints filed with the CFPB.

Are complaints against Continental Services Group, Inc. d/b/a ConServe increasing or decreasing?

Complaints against Continental Services Group, Inc. d/b/a ConServe have been stable. The company received 375 complaints in the last 12 months.

What is Continental Services Group, Inc. d/b/a ConServe's reputation grade?

Continental Services Group, Inc. d/b/a ConServe has a reputation grade of C (score: 56.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Continental Services Group, Inc. d/b/a ConServe respond to consumer complaints?

Continental Services Group, Inc. d/b/a ConServe has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.

In how many states does Continental Services Group, Inc. d/b/a ConServe operate?

Continental Services Group, Inc. d/b/a ConServe has received CFPB complaints from consumers in 53 states, with the most complaints from Florida (312 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Continental Services Group, Inc. d/b/a ConServe - Debt Collector Complaint Profile

CFPB complaint profile across 53 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

496
Written notification about debt

277
False statements or representation

171
Took or threatened to take negative or legal action

100
Communication tactics

97
Cont'd attempts collect debt not owed

97

Data updated September 2026

CFPB complaint disposition

CCDB record continental-services-group-inc-d-b-a-conserve Continental Services Group, Inc. d/b/a ConServe

Grade C · 1,344 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #127 · compose #2963

VOL 1,344
GRADE C
12MO 375
STATES 53
TIMELY 100%
DISPUTE 6%
ISSUE Attempts to collect debt n…
RANK #127
COMPOSE #2,963

Volume peers

Nearest volume peer: CNG Financial Corporation (1,358 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Continental Services Group, Inc. d/b/a ConServe's 1,344 CFPB complaints sit next to CNG Financial Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for Continental Services Group, Inc. d/b/a ConServe (23.2%)

The 2026-01 spike coincides with a 2,836-place gap between volume rank #127 and composite #2,963. Corpus placement method.

Plurality state: Florida 23.2%; Mid-band (15–30%) · 53 states with ≥1 filing
Spike month: 2026-01 15.4%; 6 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #127 volume; #2,963 composite; Cleanest-composite ladder is 2,836 places worse than volume

How does Continental Services Group, Inc. d/b/a ConServe compare to its peers?

How does Continental Services Group, Inc. d/b/a ConServe compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Continental Services G… National average

Complaints (last 12 mo)lower is better

375

263

268

Timely-response ratehigher is better

100%

96%

91%

Consumer-dispute ratelower is better

10%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-10 2026-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	496
Written notification about debt	277
False statements or representation	171
Took or threatened to take negative or legal action	100
Communication tactics	97
Cont'd attempts collect debt not owed	97
Disclosure verification of debt	38
Improper contact or sharing of info	32
Threatened to contact someone or share information improperly	18
Electronic communications	12

Where do complaints against Continental Services Group, Inc. d/b/a ConServe come from?

Continental Services Group, Inc. d/b/a ConServe's own per-state count, not a national baseline.

Florida

312
Texas

141
California

122
New York

119
Georgia

67
Pennsylvania

45
Alabama

29
South Carolina

29

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Continental Services Group, Inc. d/b/a ConServe: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,344.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Continental Services Group, Inc. d/b/a ConServe: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.