This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 691 complaints

Client Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 48 states, reputation grade D.

Complaints by issue type

What consumers report about Client Services, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record client-services-inc Client Services, Inc.

Grade D · 691 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #202 · compose #91

  • VOL 691
  • GRADE D
  • 12MO 151
  • STATES 48
  • TIMELY 100%
  • DISPUTE 12%
  • ISSUE Attempts to collect debt n…
  • RANK #202
  • COMPOSE #91

Volume peers

Nearest volume peer: Revco Management, LLC (691 complaints)

Nissan Motor Acceptance Company LLCNissan Motor Acceptance Comp…678Synerprise Consulting Services, Inc.Synerprise Consulting Servic…684Revco Management, LLCRevco Management, LLC691Client Services, Inc. (this)Client Services, Inc. (this)691Citizens Financial Group, Inc.Citizens Financial Group, In…697
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Client Services, Inc.'s 691 CFPB complaints sit next to Revco Management, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 691 complaints break down

Every complaint issue type on record for Client Services, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.7/100
Client Services, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
691
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
12%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Client Services, Inc. spreads filings across 48 states - Florida leads at only 12.6%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 12.6% across 48 states
Even monthly load
Peak under 8%
Highest month 2025-04 at 6.3% (40 filings)
Corpus ranks
#202 volume
#91 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Client Services, Inc. compare to its peers?

How does Client Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Client Services, Inc. National average
Complaints (last 12 mo)lower is better
151
243
268
Timely-response ratehigher is better
100%
95%
91%
Consumer-dispute ratelower is better
12%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Client Services, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 90%92%94%96%98%100%102% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Client Services, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Client Services, Inc.CITIZENS FINANCIAL GROUP, INC.Synerprise Consulting Services, Inc.NISSAN MOTOR ACCEPTANCE COMPANY LLCConsumer Portfolio Services, Inc.Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY BranchSTERLING JEWELERS, INC.Southern Management Systems Inc.Diverse Funding Associates LLCState Collection Service, Inc.
Source: CFPB Consumer Complaint Database

Client Services, Inc.'s complaint volume in context

Client Services, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

691 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Client Services, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
212
Communication tactics
143
Written notification about debt
138
False statements or representation
62
Took or threatened to take negative or legal action
36
Cont'd attempts collect debt not owed
36
Improper contact or sharing of info
26
Disclosure verification of debt
19
Electronic communications
9
Threatened to contact someone or share information improperly
7

Where do complaints against Client Services, Inc. come from?

Client Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Client Services, Inc.

Across 48 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Client Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 691.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Client Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.