This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 331 complaints

Cascade Capital, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade D.

Complaints by issue type

What consumers report about Cascade Capital, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record cascade-capital-llc Cascade Capital, LLC

Grade D · 331 CFPB filings · 83% timely · lead issue: Attempts to collect debt not owed · vol #373 · compose #381

  • VOL 331
  • GRADE D
  • 12MO 61
  • STATES 39
  • TIMELY 83%
  • DISPUTE 14%
  • ISSUE Attempts to collect debt n…
  • RANK #373
  • COMPOSE #381

Volume peers

Nearest volume peer: Second Round Limited Partnership, Austin, TX Branch (332 complaints)

North Shore Agency, LLCNorth Shore Agency, LLC330Phillips & Cohen Associates, Ltd.Phillips & Cohen Associates,…330Cascade Capital, LLC (this)Cascade Capital, LLC (this)331Second Round Limited Partnership, Austin, TX BranchSecond Round Limited Partner…332Coast Professional, Inc.Coast Professional, Inc.333
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Cascade Capital, LLC's 331 CFPB complaints sit next to Second Round Limited Partnership, Austin, TX Branch on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 331 complaints break down

Every complaint issue type on record for Cascade Capital, LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.5/100
Cascade Capital, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
331
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
83%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
14%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Texas is the plurality state for Cascade Capital, LLC (17.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 17.8%
Mid-band (15–30%) · 39 states with ≥1 filing
Seasonal peak
2026-02 10.3%
8–15% band · 181 filings
Corpus ranks
#373 volume
#381 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Cascade Capital, LLC compare to its peers?

How does Cascade Capital, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Cascade Capital, LLC National average
Complaints (last 12 mo)lower is better
61
7
268
Timely-response ratehigher is better
83%
93%
91%
Consumer-dispute ratelower is better
14%
32%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Cascade Capital, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Cascade Capital, LLC vs. 10 similar-volume peers, by response speed and dispute rate Cascade Capital, LLCSecond Round Limited Partnership, Austin, TX BranchNorth Shore Agency, LLCPhillips & Cohen Associates, Ltd.COAST PROFESSIONAL, INC.Johnson Mark LLCExpress Recovery Services, Inc.Account Control Technology, Inc.Avadyne Health Holdings, IncGlobal Credit & Collection CorporationSTATE EMPLOYEES CREDIT UNION
Source: CFPB Consumer Complaint Database

Cascade Capital, LLC's complaint volume in context

Cascade Capital, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

331 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Cascade Capital, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
151
Written notification about debt
58
Took or threatened to take negative or legal action
34
False statements or representation
24
Cont'd attempts collect debt not owed
24
Communication tactics
22
Disclosure verification of debt
12
Threatened to contact someone or share information improperly
2
Improper contact or sharing of info
2
Electronic communications
1

Where do complaints against Cascade Capital, LLC come from?

Cascade Capital, LLC's own per-state count, not a national baseline.

Top states by complaints against Cascade Capital, LLC

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Cascade Capital, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 331.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 83.33333333333334%.

4 peers

Know your rights before responding to Cascade Capital, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.