State complaint profile

Debt collection complaints in Pennsylvania

40,073 CFPB complaints filed against 1,429 debt collectors active in Pennsylvania.

Complaints
40,073
Collectors
1,429
Top collector
Transunion Intermediate Holdings, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Pennsylvania at a glance

Pennsylvania consumers have filed 40,073 CFPB debt-collection complaints against 1,429 collectors.

40,073
CFPB complaints filed
1,429
collectors active here
#1
most-complained: Transunion Intermediate Holdings, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Pennsylvania

Pennsylvania filings are dispersed: the top three collectors hold only 0.4% of 40,073 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Pennsylvania residents in this extract is Transunion Intermediate Holdings, Inc. (0.4% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 3

Sorted by most complaints

Debt Recovery Solutions, LLC

D
59 total complaints → stable

OUT Tech, Inc.

C
59 total complaints → stable

Eastern Account Systems of Connecticut, Inc.

D
58 total complaints ↑ rising

Paypal Holdings, Inc

D
58 total complaints ↓ falling

Nelnet, Inc.

D
57 total complaints ↑ rising

Truist Financial Corporation

F
57 total complaints ↑ rising

Goldman Sachs Bank USA

F
56 total complaints ↑ rising

Santander Consumer USA Holdings Inc.

D
55 total complaints ↓ falling

Law Offices of Hayt, Hayt & Landau, LLC

C
54 total complaints → stable

Professional Medical Management, Inc.

F
54 total complaints ↓ falling

Bridgecrest Acceptance Corporation

D
53 total complaints ↑ rising

Central Portfolio Control Inc.

D
53 total complaints ↑ rising

FirstPoint Collection Resources

D
53 total complaints → stable

Mariner Finance, LLC

D
53 total complaints ↑ rising

Midwest Recovery Systems

F
53 total complaints ↓ falling

Torres Credit Services, Inc.

C
53 total complaints → stable

United Collection Bureau, Inc.

D
53 total complaints → stable

Contract Callers Inc

D
52 total complaints ↑ rising

Collection Management Company

C
52 total complaints ↓ falling

Lockhart, Morris & Montgomery Inc.

D
51 total complaints ↑ rising

Westlake Services, LLC

D
51 total complaints ↑ rising

National Enterprise Systems, Inc.

D
50 total complaints ↓ falling

APEX Asset Management, LLC

F
47 total complaints ↓ falling

Colony Brands, Inc.

F
47 total complaints → stable

Firstsource Business Process Services, LLC

D
47 total complaints → stable

ONLINE Information Services, Inc.

D
47 total complaints ↑ rising

Consumer Adjustment Company Incorporated

D
46 total complaints → stable

Continental Services Group, Inc. d/b/a ConServe

C
45 total complaints → stable

Bounce AI, Inc.

F
44 total complaints ↑ rising

Pinnacle Credit Services, LLC

D
44 total complaints ↓ falling

Tenet Healthcare Corporation

D
43 total complaints ↓ falling

Williams & Fudge, Inc

D
43 total complaints → stable

McCarthy, Burgess & Wolff, Inc.

D
42 total complaints ↓ falling

Onemain Financial Holdings, LLC.

D
42 total complaints ↓ falling

The CMI Group, Inc.

D
42 total complaints ↓ falling

American Coradius International LLC

D
41 total complaints ↓ falling

Toyota Motor Credit Corporation

D
41 total complaints ↑ rising

SLM Corporation

C
40 total complaints → stable

Capital Accounts, LLC

F
39 total complaints ↓ falling

General Motors Financial Company, Inc.

D
39 total complaints ↑ rising

Collection Service Center, Inc.

C
38 total complaints ↓ falling

Consumer Portfolio Services, Inc.

D
38 total complaints ↑ rising

Ocwen Financial Corporation

D
38 total complaints ↓ falling

ProCollect, Inc.

F
38 total complaints ↑ rising

Servicer under contract with Federal Student Aid

F
38 total complaints ↑ rising

Synovus Bank

C
38 total complaints ↓ falling

Unifin Inc.

D
38 total complaints ↑ rising

CLGF Holdco 1, LLC

F
37 total complaints ↑ rising

First National Collection Bureau, Inc.

D
37 total complaints ↓ falling

Credit Bureau of York, Inc.

D
36 total complaints ↓ falling

If a collector is contacting you in Pennsylvania

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Pennsylvania names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Pennsylvania AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Pennsylvania

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Pennsylvania Resident

Pennsylvania's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Pennsylvania attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.