What is the most common complaint against Collection Management Company?

The most common issue consumers report about Collection Management Company is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 93 complaints filed with the CFPB.

Are complaints against Collection Management Company increasing or decreasing?

Complaints against Collection Management Company are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Management Company's reputation grade?

Collection Management Company has a reputation grade of C (score: 56.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Management Company respond to consumer complaints?

Collection Management Company has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does Collection Management Company operate?

Collection Management Company has received CFPB complaints from consumers in 17 states, with the most complaints from Pennsylvania (52 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Management Company - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

33
Disclosure verification of debt

13
Attempts to collect debt not owed

11
Communication tactics

11
Improper contact or sharing of info

8
Written notification about debt

7

Data updated September 2026

CFPB complaint disposition

CCDB record collection-management-company Collection Management Company

Grade C · 93 CFPB filings · 97% timely · lead issue: Cont'd attempts collect debt not owed · vol #846 · compose #3133

VOL 93
GRADE C
12MO 0
STATES 17
TIMELY 97%
DISPUTE 22%
ISSUE Cont'd attempts collect de…
RANK #846
COMPOSE #3,133

Volume peers

Nearest volume peer: Commercial Trade, Inc. (93 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Management Company's 93 CFPB complaints sit next to Commercial Trade, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

55.9% of Collection Management Company's CFPB filings land in Pennsylvania

High volume does not equal a clean composite: Collection Management Company is volume #846 but composite #3,133, while Pennsylvania dominates the geography. Corpus placement method.

Dominant state: Pennsylvania 55.9%; 52 of 93 filings · 17 states touched
Spike month: 2015-04 25.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #846 volume; #3,133 composite; Cleanest-composite ladder is 2,287 places worse than volume

How does Collection Management Company compare to its peers?

How does Collection Management Company compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Collection Management … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

100%

91%

Consumer-dispute ratelower is better

22%

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2025-12

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	33
Disclosure verification of debt	13
Attempts to collect debt not owed	11
Communication tactics	11
Improper contact or sharing of info	8
Written notification about debt	7
False statements or representation	7
Threatened to contact someone or share information improperly	2
Taking/threatening an illegal action	1

Where do complaints against Collection Management Company come from?

Collection Management Company's own per-state count, not a national baseline.

Pennsylvania

52
Texas

8
Maryland

5
Virginia

5
California

3
Florida

3
West Virginia

3
Arizona

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Management Company: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 93.

4 peers

Know your rights before responding to Collection Management Company: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.