This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 1,055 complaints

Colony Brands, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade F.

Complaints by issue type

What consumers report about Colony Brands, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record colony-brands-inc Colony Brands, Inc.

Grade F · 1,055 CFPB filings · 76% timely · lead issue: Attempts to collect debt not owed · vol #147 · compose #465

  • VOL 1,055
  • GRADE F
  • 12MO 246
  • STATES 49
  • TIMELY 76%
  • DISPUTE 14%
  • ISSUE Attempts to collect debt n…
  • RANK #147
  • COMPOSE #465

Volume peers

Nearest volume peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (1,056 complaints)

Toyota Motor Credit CorporationToyota Motor Credit Corporat…1,044Upgrade, Inc.Upgrade, Inc.1,046Colony Brands, Inc. (this)Colony Brands, Inc. (this)1,055Populus Financial Group, Inc. (F/K/A Ace Cash Express)Populus Financial Group, Inc…1,056Trident Asset Management, L.L.C.Trident Asset Management, L.…1,057
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Colony Brands, Inc.'s 1,055 CFPB complaints sit next to Populus Financial Group, Inc. (F/K/A Ace Cash Express) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 1,055 complaints break down

Every complaint issue type on record for Colony Brands, Inc., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
46.5/100
Colony Brands, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
1,055
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
76%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
14%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Colony Brands, Inc. spreads filings across 49 states - Texas leads at only 11.2%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 11.2% across 49 states
Even monthly load
Peak under 8%
Highest month 2025-01 at 6.7% (188 filings)
Corpus ranks
#147 volume
#465 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Colony Brands, Inc. compare to its peers?

How does Colony Brands, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Colony Brands, Inc. National average
Complaints (last 12 mo)lower is better
246
45
268
Timely-response ratehigher is better
76%
98%
91%
Consumer-dispute ratelower is better
14%
7%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Colony Brands, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Colony Brands, Inc. vs. 8 similar-volume peers, by response speed and dispute rate Colony Brands, Inc.Populus Financial Group, Inc. (F/K/A Ace Cash Express)Trident Asset Management, L.L.C.TOYOTA MOTOR CREDIT CORPORATIONAR Resources, Inc.ORG GC GP BUYER, LLCAlorica Inc.R & B Corporation of VirginiaOcwen Financial Corporation
Source: CFPB Consumer Complaint Database

Colony Brands, Inc.'s complaint volume in context

Colony Brands, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

1,055 Top 3% higher than 97% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Colony Brands, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
484
Written notification about debt
184
Took or threatened to take negative or legal action
172
Cont'd attempts collect debt not owed
72
False statements or representation
63
Communication tactics
36
Disclosure verification of debt
33
Improper contact or sharing of info
5
Threatened to contact someone or share information improperly
4
Electronic communications
1

Where do complaints against Colony Brands, Inc. come from?

Colony Brands, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Colony Brands, Inc.

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Colony Brands, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,055.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 76.23456790123457%.

4 peers

Know your rights before responding to Colony Brands, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.