What is the most common complaint against Colony Brands, Inc.?

The most common issue consumers report about Colony Brands, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,055 complaints filed with the CFPB.

Are complaints against Colony Brands, Inc. increasing or decreasing?

Complaints against Colony Brands, Inc. have been stable. The company received 246 complaints in the last 12 months.

What is Colony Brands, Inc.'s reputation grade?

Colony Brands, Inc. has a reputation grade of F (score: 46.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Colony Brands, Inc. respond to consumer complaints?

Colony Brands, Inc. has a 76% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Colony Brands, Inc. operate?

Colony Brands, Inc. has received CFPB complaints from consumers in 49 states, with the most complaints from Texas (118 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Colony Brands, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

484
Written notification about debt

184
Took or threatened to take negative or legal action

172
Cont'd attempts collect debt not owed

72
False statements or representation

63
Communication tactics

36

Data updated September 2026

CFPB complaint disposition

CCDB record colony-brands-inc Colony Brands, Inc.

Grade F · 1,055 CFPB filings · 76% timely · lead issue: Attempts to collect debt not owed · vol #147 · compose #4441

VOL 1,055
GRADE F
12MO 246
STATES 49
TIMELY 76%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #147
COMPOSE #4,441

Volume peers

Nearest volume peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (1,056 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Colony Brands, Inc.'s 1,055 CFPB complaints sit next to Populus Financial Group, Inc. (F/K/A Ace Cash Express) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Colony Brands, Inc. spreads filings across 49 states - Texas leads at only 11.2%

Despite a broad state map, Colony Brands, Inc. still sits volume #147 against composite #4,441 - the two RankMaps diverge by 4,294 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 11.2% across 49 states
Even monthly load: Peak under 8%; Highest month 2025-01 at 6.7% (188 filings)
Divergent corpus ranks: #147 volume; #4,441 composite; Cleanest-composite ladder is 4,294 places worse than volume

How does Colony Brands, Inc. compare to its peers?

How does Colony Brands, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Colony Brands, Inc. National average

Complaints (last 12 mo)lower is better

246

268

Timely-response ratehigher is better

76%

98%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	484
Written notification about debt	184
Took or threatened to take negative or legal action	172
Cont'd attempts collect debt not owed	72
False statements or representation	63
Communication tactics	36
Disclosure verification of debt	33
Improper contact or sharing of info	5
Threatened to contact someone or share information improperly	4
Electronic communications	1

Where do complaints against Colony Brands, Inc. come from?

Colony Brands, Inc.'s own per-state count, not a national baseline.

Texas

118
Florida

94
California

87
New York

68
South Carolina

48
Pennsylvania

47
Georgia

45
Illinois

45

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Colony Brands, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,055.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 76.23456790123457%.

4 peers

Know your rights before responding to Colony Brands, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.