What is the most common complaint against Westlake Services, LLC?

The most common issue consumers report about Westlake Services, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,388 complaints filed with the CFPB.

Are complaints against Westlake Services, LLC increasing or decreasing?

Complaints against Westlake Services, LLC are rising. The company received 937 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Westlake Services, LLC's reputation grade?

Westlake Services, LLC has a reputation grade of D (score: 54.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Westlake Services, LLC respond to consumer complaints?

Westlake Services, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.

In how many states does Westlake Services, LLC operate?

Westlake Services, LLC has received CFPB complaints from consumers in 49 states, with the most complaints from Florida (331 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Westlake Services, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

924
Took or threatened to take negative or legal action

537
Written notification about debt

318
False statements or representation

302
Communication tactics

235
Threatened to contact someone or share information improperly

20

Data updated September 2026

CFPB complaint disposition

CCDB record westlake-services-llc Westlake Services, LLC

Grade D · 2,388 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #74 · compose #3518

VOL 2,388
GRADE D
12MO 937
STATES 49
TIMELY 100%
DISPUTE 16%
ISSUE Attempts to collect debt n…
RANK #74
COMPOSE #3,518

Volume peers

Nearest volume peer: Rent Recovery Solutions (2,396 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Westlake Services, LLC's 2,388 CFPB complaints sit next to Rent Recovery Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Westlake Services, LLC spreads filings across 49 states - Florida leads at only 13.9%

Despite a broad state map, Westlake Services, LLC still sits volume #74 against composite #3,518 - the two RankMaps diverge by 3,444 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 13.9% across 49 states
Seasonal peak: 2025-12 8.5%; 8–15% band · 311 filings
Divergent corpus ranks: #74 volume; #3,518 composite; Cleanest-composite ladder is 3,444 places worse than volume

How does Westlake Services, LLC compare to its peers?

How does Westlake Services, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Westlake Services, LLC National average

Complaints (last 12 mo)lower is better

937

777

268

Timely-response ratehigher is better

100%

81%

91%

Consumer-dispute ratelower is better

16%

47%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	924
Took or threatened to take negative or legal action	537
Written notification about debt	318
False statements or representation	302
Communication tactics	235
Threatened to contact someone or share information improperly	20
Electronic communications	14
Cont'd attempts collect debt not owed	13
Disclosure verification of debt	11
Improper contact or sharing of info	10

Where do complaints against Westlake Services, LLC come from?

Westlake Services, LLC's own per-state count, not a national baseline.

Florida

331
Georgia

314
Texas

306
California

239
South Carolina

116
Illinois

100
North Carolina

82
Arizona

75

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Westlake Services, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,388.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.62210675484175%.

4 peers

Know your rights before responding to Westlake Services, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.