This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 56,286 complaints

Transunion Intermediate Holdings, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 53 states, reputation grade D.

Complaints by issue type

What consumers report about Transunion Intermediate Holdings, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record transunion-intermediate-holdings-inc Transunion Intermediate Holdings, Inc.

Grade D · 56,286 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1 · compose #335

  • VOL 56,286
  • GRADE D
  • 12MO 17,761
  • STATES 53
  • TIMELY 100%
  • DISPUTE 24%
  • ISSUE Attempts to collect debt n…
  • RANK #1
  • COMPOSE #335

Volume peers

Nearest volume peer: Equifax, Inc. (55,160 complaints)

Resurgent Capital Services L.P.Resurgent Capital Services L…49,061Experian Information Solutions Inc.Experian Information Solutio…50,287Encore Capital Group Inc.Encore Capital Group Inc.50,437Equifax, Inc.Equifax, Inc.55,160Transunion Intermediate Holdings, Inc. (this)Transunion Intermediate Hold…56,286
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Transunion Intermediate Holdings, Inc.'s 56,286 CFPB complaints sit next to Equifax, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 56,286 complaints break down

Every complaint issue type on record for Transunion Intermediate Holdings, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.8/100
Transunion Intermediate Holdings, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
56,286
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
24%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Steady monthly series

Texas is the plurality state for Transunion Intermediate Holdings, Inc. (25.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 25.0%
Mid-band (15–30%) · 53 states with ≥1 filing
Even monthly load
Peak under 8%
Highest month 2026-01 at 7.6% (1,795 filings)
Corpus ranks
#1 volume
#335 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Transunion Intermediate Holdings, Inc. compare to its peers?

How does TRANSUNION INTERMEDIATE HOLDINGS, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
TRANSUNION INTERMEDIATE HOLDINGS, INC. National average
Complaints (last 12 mo)lower is better
17,761
17,512
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
24%
22%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Transunion Intermediate Holdings, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Transunion Intermediate Holdings, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Transunion Intermediate Holdings, Inc.EQUIFAX, INC.ENCORE CAPITAL GROUP INC.Experian Information Solutions Inc.Resurgent Capital Services L.P.Portfolio Recovery Associates, LLCCL Holdings LLCCCS Financial Services, Inc.I.C. System, Inc.CAPITAL ONE FINANCIAL CORPORATIONTRANSWORLD SYSTEMS INC
Source: CFPB Consumer Complaint Database

Transunion Intermediate Holdings, Inc.'s complaint volume in context

Transunion Intermediate Holdings, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

56,286 Top 1% higher than 100% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Transunion Intermediate Holdings, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
28,899
Written notification about debt
23,739
False statements or representation
1,895
Took or threatened to take negative or legal action
1,225
Communication tactics
236
Threatened to contact someone or share information improperly
129
Electronic communications
97
Cont'd attempts collect debt not owed
36
Disclosure verification of debt
26
Improper contact or sharing of info
4

Where do complaints against Transunion Intermediate Holdings, Inc. come from?

Transunion Intermediate Holdings, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Transunion Intermediate Holdings, Inc.

Across 53 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Transunion Intermediate Holdings, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 56,286.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.99629512994832%.

4 peers

Know your rights before responding to Transunion Intermediate Holdings, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.