What is the most common complaint against General Motors Financial Company, Inc.?

The most common issue consumers report about General Motors Financial Company, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,143 complaints filed with the CFPB.

Are complaints against General Motors Financial Company, Inc. increasing or decreasing?

Complaints against General Motors Financial Company, Inc. are rising. The company received 386 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is General Motors Financial Company, Inc.'s reputation grade?

General Motors Financial Company, Inc. has a reputation grade of D (score: 54.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does General Motors Financial Company, Inc. respond to consumer complaints?

General Motors Financial Company, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does General Motors Financial Company, Inc. operate?

General Motors Financial Company, Inc. has received CFPB complaints from consumers in 48 states, with the most complaints from Texas (206 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

General Motors Financial Company, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 48 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

418
Took or threatened to take negative or legal action

268
Written notification about debt

167
False statements or representation

116
Communication tactics

92
Cont'd attempts collect debt not owed

28

Data updated September 2026

CFPB complaint disposition

CCDB record general-motors-financial-company-inc General Motors Financial Company, Inc.

Grade D · 1,143 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #141 · compose #3491

VOL 1,143
GRADE D
12MO 386
STATES 48
TIMELY 100%
DISPUTE 18%
ISSUE Attempts to collect debt n…
RANK #141
COMPOSE #3,491

Volume peers

Nearest volume peer: Conn's, Inc. (1,146 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

General Motors Financial Company, Inc.'s 1,143 CFPB complaints sit next to Conn's, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for General Motors Financial Company, Inc. (18.0%)

Volume rank #141 and composite rank #3,491 diverge by 3,350 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 18.0%; Mid-band (15–30%) · 48 states with ≥1 filing
Seasonal peak: 2026-01 8.4%; 8–15% band · 108 filings
Divergent corpus ranks: #141 volume; #3,491 composite; Cleanest-composite ladder is 3,350 places worse than volume

How does General Motors Financial Company, Inc. compare to its peers?

How does General Motors Financial Company, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

General Motors Financi… National average

Complaints (last 12 mo)lower is better

386

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

18%

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	418
Took or threatened to take negative or legal action	268
Written notification about debt	167
False statements or representation	116
Communication tactics	92
Cont'd attempts collect debt not owed	28
Disclosure verification of debt	27
Threatened to contact someone or share information improperly	9
Improper contact or sharing of info	7
Taking/threatening an illegal action	7

Where do complaints against General Motors Financial Company, Inc. come from?

General Motors Financial Company, Inc.'s own per-state count, not a national baseline.

Texas

206
Florida

128
California

95
Georgia

79
North Carolina

46
New York

43
Illinois

42
Michigan

42

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for General Motors Financial Company, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,143.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.9015748031496%.

4 peers

Know your rights before responding to General Motors Financial Company, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.