This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 66 complaints

Collection Service Center, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade C.

Complaints by issue type

What consumers report about Collection Service Center, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record collection-service-center-inc Collection Service Center, Inc.

Grade C · 66 CFPB filings · 98% timely · lead issue: Written notification about debt

  • VOL 66
  • GRADE C
  • 12MO 1
  • STATES 8
  • TIMELY 98%
  • DISPUTE 21%
  • ISSUE Written notification about…
  • RANK #1,029
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Accelerated Servicing Group LLC (66 complaints)

Accelerated Servicing Group LLCAccelerated Servicing Group …66Compass Recovery Group, LLCCompass Recovery Group, LLC66DCI Credit Services, Inc.DCI Credit Services, Inc.66Independent Recovery Resources, Inc.Independent Recovery Resourc…66Collection Service Center, Inc. (this)Collection Service Center, I…66
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Service Center, Inc.'s 66 CFPB complaints sit next to Accelerated Servicing Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 66 complaints break down

Every complaint issue type on record for Collection Service Center, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.2/100
Collection Service Center, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
66
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
21%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

57.6% of Collection Service Center, Inc.'s CFPB filings land in Pennsylvania

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Pennsylvania 57.6%
38 of 66 filings · 8 states touched
Spike month
2025-09 16.4%
12 filings that month · spiky (≥15% of series)
Corpus ranks
#1,029 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Collection Service Center, Inc. compare to its peers?

How does Collection Service Center, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Collection Service Center, Inc. National average
Complaints (last 12 mo)lower is better
1
2
268
Timely-response ratehigher is better
98%
36%
91%
Consumer-dispute ratelower is better
21%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Collection Service Center, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Collection Service Center, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Collection Service Center, Inc.Accelerated Servicing Group LLCDCI Credit Services, Inc.Independent Recovery Resources, Inc.LCS FINANCIAL SERVICES CORPORATIONLaw Offices of Robert A. Schuerger Co., LPANIC, Inc.Palmar, Inc.Premier Portfolio GroupResults Unlimited, Inc.
Source: CFPB Consumer Complaint Database

Collection Service Center, Inc.'s complaint volume in context

Collection Service Center, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

66 Top 19% higher than 81% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Collection Service Center, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2017-02 2025-11

Issue Detail Breakdown

Issue Complaints
Written notification about debt
21
Attempts to collect debt not owed
19
Disclosure verification of debt
9
Cont'd attempts collect debt not owed
8
False statements or representation
5
Communication tactics
2
Improper contact or sharing of info
2

Where do complaints against Collection Service Center, Inc. come from?

Collection Service Center, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Collection Service Center, Inc.

Across 8 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Service Center, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 66.

4 peers

Know your rights before responding to Collection Service Center, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.