What is the most common complaint against Collection Service Center, Inc.?

The most common issue consumers report about Collection Service Center, Inc. is "Written notification about debt", specifically "Didn't receive notice of right to dispute". This is based on 66 complaints filed with the CFPB.

Are complaints against Collection Service Center, Inc. increasing or decreasing?

Complaints against Collection Service Center, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Service Center, Inc.'s reputation grade?

Collection Service Center, Inc. has a reputation grade of C (score: 58.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Service Center, Inc. respond to consumer complaints?

Collection Service Center, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.

In how many states does Collection Service Center, Inc. operate?

Collection Service Center, Inc. has received CFPB complaints from consumers in 8 states, with the most complaints from Pennsylvania (38 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Service Center, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade C.

Compiled by PlainCollector

Written notification about debt

21
Attempts to collect debt not owed

19
Disclosure verification of debt

9
Cont'd attempts collect debt not owed

8
False statements or representation

5
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record collection-service-center-inc Collection Service Center, Inc.

Grade C · 66 CFPB filings · 98% timely · lead issue: Written notification about debt · vol #1029 · compose #2642

VOL 66
GRADE C
12MO 1
STATES 8
TIMELY 98%
DISPUTE 21%
ISSUE Written notification about…
RANK #1,029
COMPOSE #2,642

Volume peers

Nearest volume peer: Accelerated Servicing Group LLC (66 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Service Center, Inc.'s 66 CFPB complaints sit next to Accelerated Servicing Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

57.6% of Collection Service Center, Inc.'s CFPB filings land in Pennsylvania

High volume does not equal a clean composite: Collection Service Center, Inc. is volume #1,029 but composite #2,642, while Pennsylvania dominates the geography. Corpus placement method.

Dominant state: Pennsylvania 57.6%; 38 of 66 filings · 8 states touched
Spike month: 2025-09 16.4%; 12 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,029 volume; #2,642 composite; Cleanest-composite ladder is 1,613 places worse than volume

How does Collection Service Center, Inc. compare to its peers?

How does Collection Service Center, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Collection Service Cen… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

36%

91%

Consumer-dispute ratelower is better

21%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-02 2025-11

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	21
Attempts to collect debt not owed	19
Disclosure verification of debt	9
Cont'd attempts collect debt not owed	8
False statements or representation	5
Communication tactics	2
Improper contact or sharing of info	2

Where do complaints against Collection Service Center, Inc. come from?

Collection Service Center, Inc.'s own per-state count, not a national baseline.

Pennsylvania

38
Florida

7
West Virginia

7
Ohio

6
Delaware

2
Maryland

2
Virginia

2
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Service Center, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 66.

4 peers

Know your rights before responding to Collection Service Center, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.