This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,304 complaints

Bridgecrest Acceptance Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade D.

Complaints by issue type

What consumers report about Bridgecrest Acceptance Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record bridgecrest-acceptance-corporation Bridgecrest Acceptance Corporation

Grade D · 1,304 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #128 · compose #376

  • VOL 1,304
  • GRADE D
  • 12MO 505
  • STATES 39
  • TIMELY 98%
  • DISPUTE 29%
  • ISSUE Attempts to collect debt n…
  • RANK #128
  • COMPOSE #376

Volume peers

Nearest volume peer: United Services Automobile Association (1,269 complaints)

United Revenue CorporationUnited Revenue Corporation1,251Firstsource Business Process Services, LLCFirstsource Business Process…1,265United Services Automobile AssociationUnited Services Automobile A…1,269Bridgecrest Acceptance Corporation (this)Bridgecrest Acceptance Corpo…1,304Continental Services Group, Inc. d/b/a ConServeContinental Services Group, …1,344
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Bridgecrest Acceptance Corporation's 1,304 CFPB complaints sit next to United Services Automobile Association on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 1,304 complaints break down

Every complaint issue type on record for Bridgecrest Acceptance Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.8/100
Bridgecrest Acceptance Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
1,304
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
29%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Bridgecrest Acceptance Corporation spreads filings across 39 states - Georgia leads at only 13.7%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Georgia still leads at 13.7% across 39 states
Seasonal peak
2026-01 9.4%
8–15% band · 138 filings
Corpus ranks
#128 volume
#376 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Bridgecrest Acceptance Corporation compare to its peers?

How does Bridgecrest Acceptance Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Bridgecrest Acceptance Corporation National average
Complaints (last 12 mo)lower is better
505
275
268
Timely-response ratehigher is better
98%
100%
91%
Consumer-dispute ratelower is better
29%
20%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Bridgecrest Acceptance Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Bridgecrest Acceptance Corporation vs. 8 similar-volume peers, by response speed and dispute rate Bridgecrest Acceptance CorporationUNITED SERVICES AUTOMOBILE ASSOCIATIONFirstsource Business Process Services, LLCContinental Services Group, Inc. d/b/a ConServeUnited Revenue CorporationWilliams & Fudge, IncCNG FINANCIAL CORPORATIONFirst Credit Services Inc.TENET HEALTHCARE CORPORATION
Source: CFPB Consumer Complaint Database

Bridgecrest Acceptance Corporation's complaint volume in context

Bridgecrest Acceptance Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

1,304 Top 2% higher than 98% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Bridgecrest Acceptance Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
533
Took or threatened to take negative or legal action
289
False statements or representation
199
Written notification about debt
181
Communication tactics
71
Threatened to contact someone or share information improperly
18
Electronic communications
9
Cont'd attempts collect debt not owed
2
Disclosure verification of debt
2

Where do complaints against Bridgecrest Acceptance Corporation come from?

Bridgecrest Acceptance Corporation's own per-state count, not a national baseline.

Top states by complaints against Bridgecrest Acceptance Corporation

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Bridgecrest Acceptance Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,304.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.71929824561404%.

4 peers

Know your rights before responding to Bridgecrest Acceptance Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.