State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0.1% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 9

Sorted by most complaints

DigniFi

D
10 total complaints ↑ rising

Direct Recovery Services, LLC

F
10 total complaints ↓ falling

GVA Holdings, LLC

C
10 total complaints ↓ falling

High Point Asset Inc

F
10 total complaints ↓ falling

Kinum, Inc., Indianapolis, IN Branch

D
10 total complaints ↑ rising

Kovitz Shifrin Nesbit, A Professional Corporation

F
10 total complaints ↑ rising

Meridian Financial Services, Inc.

D
10 total complaints ↑ rising

Meyer & Njus, P.A.

C
10 total complaints ↓ falling

Pan Am Collections, Inc.

C
10 total complaints ↓ falling

Professional Adjustment Bureau of Mid-America, Inc.

B
10 total complaints ↓ falling

Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch

D
10 total complaints ↓ falling

Professional Debt Mediation, Inc.

F
10 total complaints → stable

Rockford Mercantile Agency, Inc.

B
10 total complaints ↓ falling

Sofi Technologies, Inc.

D
10 total complaints ↑ rising

Terrill Outsourcing Group

C
10 total complaints ↓ falling

U.S. Collections West, Inc.

D
10 total complaints → stable

Windham Professionals, Inc.

D
10 total complaints ↓ falling

ABC Credit & Recovery Services Inc.

B
9 total complaints ↓ falling

Arcon Credit Solutions LLC

D
9 total complaints ↑ rising

Atlantic Credit & Finance, Inc.

C
9 total complaints ↓ falling

Ava Finance, Inc

F
9 total complaints ↑ rising

Avant Credit Corporation

C
9 total complaints ↓ falling

Concord Servicing Corporation

C
9 total complaints ↑ rising

Credit Systems International, Inc.

D
9 total complaints ↑ rising

Data Search NY, Inc.

F
9 total complaints ↓ falling

EA Holdings Corp.

C
9 total complaints ↑ rising

Eastpoint Recovery Group, Inc

D
9 total complaints ↓ falling

FMA Alliance, Ltd.

C
9 total complaints → stable

GLA Collection Company, Inc.

D
9 total complaints ↓ falling

Healthcare Finance Direct LLC.

F
9 total complaints ↑ rising

J J Marshall & Associates, Inc

D
9 total complaints → stable

John C. Bonewicz, P.C.

C
9 total complaints ↓ falling

Komyatte & Casbon, P.C.

B
9 total complaints ↓ falling

Nations Recovery Center

D
9 total complaints ↓ falling

Pendrick Capital Partners Holding, LLC

C
9 total complaints ↓ falling

Prosper Marketplace, Inc.

C
9 total complaints → stable

Servicing Solutions, LLC

D
9 total complaints ↑ rising

Tate and Kirlin Assoc

D
9 total complaints ↓ falling

Van Ru Credit Corporation

C
9 total complaints ↓ falling

Asta Funding Inc.

D
8 total complaints ↓ falling

Alpha Recovery Corp

D
8 total complaints ↓ falling

Ascension Point Recovery Services, LLC

C
8 total complaints ↓ falling

Biehl & Biehl, Inc

D
8 total complaints ↓ falling

Brown and Joseph, Ltd

F
8 total complaints ↓ falling

Business Processing Solutions, LLC

F
8 total complaints ↑ rising

Cashcall, Inc.

D
8 total complaints ↓ falling

Clark County Collection Service

D
8 total complaints → stable

Collection Bureau of the Hudson Valley, Inc.

D
8 total complaints ↓ falling

Collins Asset Group, LLC

F
8 total complaints ↓ falling

Consumer Financial Services

B
8 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.