State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0.1% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 8

Sorted by most complaints

BCB Investments LLC

C
12 total complaints ↓ falling

CCF Intermediate Holdings LLC

F
12 total complaints ↑ rising

Carter-Young, Inc.

F
12 total complaints → stable

Credit Collection Partners, Inc.

C
12 total complaints ↓ falling

Financial Recovery Services, Inc.

D
12 total complaints ↓ falling

First Credit Services Inc.

D
12 total complaints ↑ rising

Gatestone & Co. International Inc.

D
12 total complaints ↓ falling

Goal Structured Solutions, LLC

F
12 total complaints ↑ rising

Maury Cobb, Attorney at Law, LLC

C
12 total complaints ↓ falling

Mountain Run Solutions, LLC

F
12 total complaints ↓ falling

Nationstar Mortgage LLC

D
12 total complaints ↓ falling

Oliphant Financial, LLC

D
12 total complaints ↓ falling

Paramount Recovery Systems, L.P.

D
12 total complaints ↓ falling

Regions Financial Corporation

D
12 total complaints ↑ rising

Real Time Group, Inc.

D
12 total complaints ↓ falling

SIMM Associates, Inc.

D
12 total complaints → stable

Tenet Healthcare Corporation

D
12 total complaints ↓ falling

Tidewater Finance Company, Inc.

C
12 total complaints ↓ falling

The Shindler Law Firm

C
12 total complaints → stable

Turner Acceptance Corp.

B
12 total complaints ↓ falling

A & O Recovery Solutions, LLC

F
11 total complaints ↑ rising

American Profit Recovery, Inc., Marlborough, MA Branch

C
11 total complaints → stable

Anselmo Lindberg Oliver LLC

A
11 total complaints ↓ falling

BMW Financial Services NA, LLC

D
11 total complaints ↑ rising

Bull City Financial Solutions, Inc

D
11 total complaints ↑ rising

Collections Acquisition Company, Inc.

F
11 total complaints ↓ falling

Commercial Recovery Systems

F
11 total complaints ↓ falling

Escallate, LLC

D
11 total complaints ↓ falling

Eagle Recovery Associates, Inc.

F
11 total complaints ↓ falling

First Portfolio Servicing Inc

F
11 total complaints ↑ rising

Great Lakes

C
11 total complaints ↓ falling

Global Credit & Collection Corporation

D
11 total complaints ↓ falling

Harley Davidson Financial Services Inc

C
11 total complaints ↑ rising

Hillcrest Davidson & Associates

D
11 total complaints ↓ falling

International Computer Systems, Inc.

D
11 total complaints → stable

Lexisnexis

F
11 total complaints → stable

National Asset Mortgage, LLC

C
11 total complaints ↑ rising

Pendrick Capital Partners

F
11 total complaints ↓ falling

Persolve, LLC - Legal - Series 2

F
11 total complaints ↓ falling

Solidus Group LLC.

F
11 total complaints ↓ falling

TriVerity, Inc.

D
11 total complaints → stable

Virtuoso Sourcing Group, LLC.

F
11 total complaints ↓ falling

Webcollex, LLC

D
11 total complaints ↓ falling

ARM Professional Services LLC

C
10 total complaints ↑ rising

Apelles, LLC

C
10 total complaints → stable

CNG Holdings Inc

C
10 total complaints ↓ falling

Concord Resolution Inc (Closed)

F
10 total complaints ↓ falling

Credit Service International Corp

C
10 total complaints ↑ rising

Creditors Collection Bureau, Inc.

D
10 total complaints ↓ falling

Delbert Services

D
10 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.