State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0.1% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 10

Sorted by most complaints

Douglas, Chancellor, Meyers and Associates, LLC

C
8 total complaints ↓ falling

Everest Receivable Services Inc.

C
8 total complaints → stable

Galaxy Capital Acquisitions, LLC

D
8 total complaints ↓ falling

Global Recovery Group

F
8 total complaints ↓ falling

Heartland Payment Systems Inc

D
8 total complaints ↓ falling

Hovg, LLC

F
8 total complaints ↓ falling

Heritage Financial Group, Inc.

B
8 total complaints ↓ falling

Key 2 Recovery, Inc.

D
8 total complaints → stable

Kimball, Tirey & St. John LLP

D
8 total complaints ↑ rising

Monarch Recovery Holdings, Inc.

D
8 total complaints → stable

National Principal Group, LLC

C
8 total complaints ↓ falling

Overland Bond & Investment Corporation

D
8 total complaints ↑ rising

Paramount GR Holdings, LLC

F
8 total complaints ↑ rising

R & B Corporation of Virginia

D
8 total complaints ↓ falling

Security Credit Systems Inc

D
8 total complaints ↓ falling

Seterus, Inc.

C
8 total complaints ↓ falling

Stellantis Financial Services US Corp.

D
8 total complaints ↑ rising

Torriere Holdings INC

C
8 total complaints ↑ rising

Viking Client Services

C
8 total complaints → stable

ARM WNY LLC

F
7 total complaints ↓ falling

Avante

D
7 total complaints ↓ falling

Adler Wallach & Associates, Inc.

D
7 total complaints ↓ falling

Aspen National Financial, Inc.

D
7 total complaints ↓ falling

Automated Accounts Management Services

C
7 total complaints ↓ falling

Block, Inc.

F
7 total complaints ↑ rising

BlueChip Financial

C
7 total complaints ↓ falling

Collection Associates, Ltd.

C
7 total complaints ↓ falling

Central Research Inc

D
7 total complaints ↑ rising

Credit Management Control, Inc.

D
7 total complaints ↓ falling

Debt Co LLC

D
7 total complaints ↑ rising

Delray Capital, LLC

D
7 total complaints ↓ falling

Delta Management Associates, Inc.

D
7 total complaints ↓ falling

First Technology Federal Credit Union

D
7 total complaints ↑ rising

Fairway Capital Recovery, LLC

C
7 total complaints ↑ rising

Financial Asset Management Systems Inc

C
7 total complaints ↓ falling

Illinois Collections Inc

C
7 total complaints ↓ falling

MNE Services, Inc

D
7 total complaints ↓ falling

Mintex Inc.

D
7 total complaints ↓ falling

North Shore Agency, LLC

C
7 total complaints ↓ falling

Orions Management Group, LLC

D
7 total complaints → stable

Pinnacle Financial Partners, Inc.

D
7 total complaints ↑ rising

Patient Accounting Service Center

D
7 total complaints → stable

Populus Financial Group, Inc. (F/K/A Ace Cash Express)

D
7 total complaints ↓ falling

ResidentCollect, Inc.

F
7 total complaints → stable

Risecredit, LLC

D
7 total complaints ↓ falling

SG and Associates

F
7 total complaints ↑ rising

Southern Management Systems Inc.

F
7 total complaints → stable

Specified Credit Association, Inc.

C
7 total complaints ↓ falling

Sunbit, Inc.

F
7 total complaints ↑ rising

Uplift, Inc

D
7 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.