This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 239 complaints

Healthcare Finance Direct LLC. - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade F.

Complaints by issue type

What consumers report about Healthcare Finance Direct LLC.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record healthcare-finance-direct-llc Healthcare Finance Direct LLC.

Grade F · 239 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed · vol #465 · compose #495

  • VOL 239
  • GRADE F
  • 12MO 86
  • STATES 39
  • TIMELY 91%
  • ISSUE Attempts to collect debt n…
  • RANK #465
  • COMPOSE #495

Volume peers

Nearest volume peer: Altisource Portfolio Solutions, S.à r.l. (239 complaints)

BlueChip FinancialBlueChip Financial238Altisource Portfolio Solutions, S.à r.l.Altisource Portfolio Solutio…239Aqua Finance, Inc.Aqua Finance, Inc.239RGS Financial, Inc.RGS Financial, Inc.239Healthcare Finance Direct LLC. (this)Healthcare Finance Direct LL…239
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Healthcare Finance Direct LLC.'s 239 CFPB complaints sit next to Altisource Portfolio Solutions, S.à r.l. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 239 complaints break down

Every complaint issue type on record for Healthcare Finance Direct LLC., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
45.3/100
Healthcare Finance Direct LLC.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
239
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
91%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Healthcare Finance Direct LLC. spreads filings across 39 states - Florida leads at only 12.6%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 12.6% across 39 states
Seasonal peak
2026-01 9.0%
8–15% band · 102 filings
Corpus ranks
#465 volume
#495 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Healthcare Finance Direct LLC. compare to its peers?

How does Healthcare Finance Direct LLC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Healthcare Finance Direct LLC. National average
Complaints (last 12 mo)lower is better
86
84
268
Timely-response ratehigher is better
91%
80%
91%
Consumer-dispute ratelower is better
0%
18%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Healthcare Finance Direct LLC. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Healthcare Finance Direct LLC. vs. 10 similar-volume peers, by response speed and dispute rate Aqua Finance, Inc.RGS Financial, Inc.Altisource Portfolio Solutions, S.à r.l.BlueChip FinancialRausch, Sturm, Israel, Enerson & Hornik, LLPBB&T CORPORATIONMedical-Commercial Audit IncBliksum, LLCBYL Collection ServicesM.A.R.S., Inc.
Source: CFPB Consumer Complaint Database

Healthcare Finance Direct LLC.'s complaint volume in context

Healthcare Finance Direct LLC. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

239 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Healthcare Finance Direct LLC. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
124
Took or threatened to take negative or legal action
54
False statements or representation
23
Written notification about debt
18
Electronic communications
9
Communication tactics
7
Threatened to contact someone or share information improperly
4

Where do complaints against Healthcare Finance Direct LLC. come from?

Healthcare Finance Direct LLC.'s own per-state count, not a national baseline.

Top states by complaints against Healthcare Finance Direct LLC.

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Healthcare Finance Direct LLC.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 239.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 91.0377358490566%.

4 peers

Know your rights before responding to Healthcare Finance Direct LLC.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.