This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 104 complaints

Business Processing Solutions, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 26 states, reputation grade F.

Complaints by issue type

What consumers report about Business Processing Solutions, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record business-processing-solutions-llc Business Processing Solutions, LLC

Grade F · 104 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed

  • VOL 104
  • GRADE F
  • 12MO 81
  • STATES 26
  • TIMELY 95%
  • ISSUE Attempts to collect debt n…
  • RANK #802
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Deinde Online Services, LLC (104 complaints)

Deinde Online Services, LLCDeinde Online Services, LLC104Orion Capital Solutions LLCOrion Capital Solutions LLC104Scott Fetzer Financial Group Inc.Scott Fetzer Financial Group…104Smith Debnam Narron Drake Saintsing & Myers LLPSmith Debnam Narron Drake Sa…104Business Processing Solutions, LLC (this)Business Processing Solution…104
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Business Processing Solutions, LLC's 104 CFPB complaints sit next to Deinde Online Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 104 complaints break down

Every complaint issue type on record for Business Processing Solutions, LLC, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
49.0/100
Business Processing Solutions, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
104
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
95%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Business Processing Solutions, LLC spreads filings across 26 states - California leads at only 14.4%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 14.4% across 26 states
Seasonal peak
2024-03 10.8%
8–15% band · 13 filings
Corpus ranks
#802 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Business Processing Solutions, LLC compare to its peers?

How does Business Processing Solutions, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Business Processing Solutions, LLC National average
Complaints (last 12 mo)lower is better
81
59
268
Timely-response ratehigher is better
95%
94%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Business Processing Solutions, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Business Processing Solutions, LLC vs. 7 similar-volume peers, by response speed and dispute rate Scott Fetzer Financial Group Inc.Smith Debnam Narron Drake Saintsing & Myers LLPWeinberg Mediation Group LLCClear Debt Solutions, LLCCritical Resolution Mediation LLCRidge & Valley Realty, Inc.Mnet Financial Inc
Source: CFPB Consumer Complaint Database

Business Processing Solutions, LLC's complaint volume in context

Business Processing Solutions, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

104 Top 15% higher than 85% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). This entry sits in this band. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Business Processing Solutions, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2023-09 2026-01

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
46
Written notification about debt
26
False statements or representation
16
Took or threatened to take negative or legal action
14
Communication tactics
2

Where do complaints against Business Processing Solutions, LLC come from?

Business Processing Solutions, LLC's own per-state count, not a national baseline.

Top states by complaints against Business Processing Solutions, LLC

Across 26 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Business Processing Solutions, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 104.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 95%.

4 peers

Know your rights before responding to Business Processing Solutions, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.