What is the most common complaint against Kinum, Inc., Indianapolis, IN Branch?

The most common issue consumers report about Kinum, Inc., Indianapolis, IN Branch is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 441 complaints filed with the CFPB.

Are complaints against Kinum, Inc., Indianapolis, IN Branch increasing or decreasing?

Complaints against Kinum, Inc., Indianapolis, IN Branch are rising. The company received 151 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Kinum, Inc., Indianapolis, IN Branch's reputation grade?

Kinum, Inc., Indianapolis, IN Branch has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Kinum, Inc., Indianapolis, IN Branch respond to consumer complaints?

Kinum, Inc., Indianapolis, IN Branch has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.

In how many states does Kinum, Inc., Indianapolis, IN Branch operate?

Kinum, Inc., Indianapolis, IN Branch has received CFPB complaints from consumers in 40 states, with the most complaints from Texas (63 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Kinum, Inc., Indianapolis, IN Branch - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

182
Written notification about debt

75
Took or threatened to take negative or legal action

68
False statements or representation

50
Communication tactics

46
Threatened to contact someone or share information improperly

9

Data updated September 2026

CFPB complaint disposition

CCDB record kinum-inc-indianapolis-in-branch Kinum, Inc., Indianapolis, IN Branch

Grade D · 441 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #304 · compose #3550

VOL 441
GRADE D
12MO 151
STATES 40
TIMELY 100%
DISPUTE 24%
ISSUE Attempts to collect debt n…
RANK #304
COMPOSE #3,550

Volume peers

Nearest volume peer: Oliphant United, Inc. (441 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Kinum, Inc., Indianapolis, IN Branch's 441 CFPB complaints sit next to Oliphant United, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Kinum, Inc., Indianapolis, IN Branch spreads filings across 40 states - Texas leads at only 14.3%

Despite a broad state map, Kinum, Inc., Indianapolis, IN Branch still sits volume #304 against composite #3,550 - the two RankMaps diverge by 3,246 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 14.3% across 40 states
Even monthly load: Peak under 8%; Highest month 2026-01 at 6.9% (14 filings)
Divergent corpus ranks: #304 volume; #3,550 composite; Cleanest-composite ladder is 3,246 places worse than volume

How does Kinum, Inc., Indianapolis, IN Branch compare to its peers?

How does Kinum, Inc., Indianapolis, IN Branch compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Kinum, Inc., Indianapo… National average

Complaints (last 12 mo)lower is better

151

353

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	182
Written notification about debt	75
Took or threatened to take negative or legal action	68
False statements or representation	50
Communication tactics	46
Threatened to contact someone or share information improperly	9
Cont'd attempts collect debt not owed	4
Improper contact or sharing of info	4
Disclosure verification of debt	1
Electronic communications	1

Where do complaints against Kinum, Inc., Indianapolis, IN Branch come from?

Kinum, Inc., Indianapolis, IN Branch's own per-state count, not a national baseline.

Texas

63
Michigan

44
Georgia

32
Indiana

32
New York

26
North Carolina

25
Florida

20
California

17

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Kinum, Inc., Indianapolis, IN Branch: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 441.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Kinum, Inc., Indianapolis, IN Branch: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.