This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 564 complaints

Collection Bureau of the Hudson Valley, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade D.

Complaints by issue type

What consumers report about Collection Bureau of the Hudson Valley, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record collection-bureau-of-the-hudson-valley-inc Collection Bureau of the Hudson Valley, Inc.

Grade D · 564 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #245 · compose #121

  • VOL 564
  • GRADE D
  • 12MO 97
  • STATES 37
  • TIMELY 100%
  • DISPUTE 13%
  • ISSUE Attempts to collect debt n…
  • RANK #245
  • COMPOSE #121

Volume peers

Nearest volume peer: Blitt and Gaines, P.C. (565 complaints)

Community Choice Financial, Inc.Community Choice Financial, …559RS Clark and Associates, Inc.RS Clark and Associates, Inc.560American Credit Acceptance, LLCAmerican Credit Acceptance, …561Collection Bureau of the Hudson Valley, Inc. (this)Collection Bureau of the Hud…564Blitt and Gaines, P.C.Blitt and Gaines, P.C.565
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Bureau of the Hudson Valley, Inc.'s 564 CFPB complaints sit next to Blitt and Gaines, P.C. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 564 complaints break down

Every complaint issue type on record for Collection Bureau of the Hudson Valley, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.2/100
Collection Bureau of the Hudson Valley, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
564
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
13%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

38.1% of Collection Bureau of the Hudson Valley, Inc.'s CFPB filings land in New York

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
New York 38.1%
215 of 564 filings · 37 states touched
Seasonal peak
2025-03 11.3%
8–15% band · 8 filings
Corpus ranks
#245 volume
#121 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Collection Bureau of the Hudson Valley, Inc. compare to its peers?

How does Collection Bureau of the Hudson Valley, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Collection Bureau of the Hudson Valley, Inc. National average
Complaints (last 12 mo)lower is better
97
109
268
Timely-response ratehigher is better
100%
98%
91%
Consumer-dispute ratelower is better
13%
25%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Collection Bureau of the Hudson Valley, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Collection Bureau of the Hudson Valley, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Collection Bureau of the Hudson Valley, Inc.Blitt and Gaines, P.C.American Credit Acceptance, LLCRS Clark and Associates, Inc.COMMUNITY CHOICE FINANCIAL, INC.CarMax, Inc.EdFinancial ServicesLaw Office of Michael J. Scott, PCMonarch Recovery Holdings, Inc.OPORTUN FINANCIAL CORPORATIONThaxton Investment Corporation
Source: CFPB Consumer Complaint Database

Collection Bureau of the Hudson Valley, Inc.'s complaint volume in context

Collection Bureau of the Hudson Valley, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

564 Top 5% higher than 95% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Collection Bureau of the Hudson Valley, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-08 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
273
Written notification about debt
94
Communication tactics
51
False statements or representation
50
Cont'd attempts collect debt not owed
39
Took or threatened to take negative or legal action
22
Disclosure verification of debt
21
Improper contact or sharing of info
6
Threatened to contact someone or share information improperly
4
Electronic communications
2

Where do complaints against Collection Bureau of the Hudson Valley, Inc. come from?

Collection Bureau of the Hudson Valley, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Collection Bureau of the Hudson Valley, Inc.

Across 37 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Bureau of the Hudson Valley, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 564.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.8109640831758%.

4 peers

Know your rights before responding to Collection Bureau of the Hudson Valley, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.