What is the most common complaint against Sofi Technologies, Inc.?

The most common issue consumers report about Sofi Technologies, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 131 complaints filed with the CFPB.

Are complaints against Sofi Technologies, Inc. increasing or decreasing?

Complaints against Sofi Technologies, Inc. are rising. The company received 80 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Sofi Technologies, Inc.'s reputation grade?

Sofi Technologies, Inc. has a reputation grade of D (score: 50.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sofi Technologies, Inc. respond to consumer complaints?

Sofi Technologies, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Sofi Technologies, Inc. operate?

Sofi Technologies, Inc. has received CFPB complaints from consumers in 32 states, with the most complaints from California (20 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sofi Technologies, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

50
Took or threatened to take negative or legal action

30
Written notification about debt

17
Communication tactics

14
False statements or representation

12
Electronic communications

5

Data updated September 2026

CFPB complaint disposition

CCDB record sofi-technologies-inc Sofi Technologies, Inc.

Grade D · 131 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #713 · compose #4132

VOL 131
GRADE D
12MO 80
STATES 32
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #713
COMPOSE #4,132

Volume peers

Nearest volume peer: Bay Area Receivables, Inc (131 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sofi Technologies, Inc.'s 131 CFPB complaints sit next to Bay Area Receivables, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Sofi Technologies, Inc. (15.3%)

Volume rank #713 and composite rank #4,132 diverge by 3,419 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 15.3%; Mid-band (15–30%) · 32 states with ≥1 filing
Seasonal peak: 2021-09 10.8%; 8–15% band · 4 filings
Divergent corpus ranks: #713 volume; #4,132 composite; Cleanest-composite ladder is 3,419 places worse than volume

How does Sofi Technologies, Inc. compare to its peers?

How does SOFI TECHNOLOGIES, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

SOFI TECHNOLOGIES, INC… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

82%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-03 2025-05

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	50
Took or threatened to take negative or legal action	30
Written notification about debt	17
Communication tactics	14
False statements or representation	12
Electronic communications	5
Threatened to contact someone or share information improperly	3

Where do complaints against Sofi Technologies, Inc. come from?

Sofi Technologies, Inc.'s own per-state count, not a national baseline.

California

20
Texas

14
Florida

12
Georgia

10
Illinois

10
Michigan

7
New York

7
Nevada

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sofi Technologies, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 131.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Sofi Technologies, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.