This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 448 complaints

Patient Accounting Service Center - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade D.

Complaints by issue type

What consumers report about Patient Accounting Service Center

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record patient-accounting-service-center Patient Accounting Service Center

Grade D · 448 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #302 · compose #344

  • VOL 448
  • GRADE D
  • 12MO 99
  • STATES 37
  • TIMELY 90%
  • DISPUTE 17%
  • ISSUE Attempts to collect debt n…
  • RANK #302
  • COMPOSE #344

Volume peers

Nearest volume peer: Atlantic Recovery Solutions LLC (450 complaints)

Kinum, Inc., Indianapolis, IN BranchKinum, Inc., Indianapolis, I…441Oliphant United, Inc.Oliphant United, Inc.441Squaretwo Financial CorporationSquaretwo Financial Corporat…445Patient Accounting Service Center (this)Patient Accounting Service C…448Atlantic Recovery Solutions LLCAtlantic Recovery Solutions …450
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Patient Accounting Service Center's 448 CFPB complaints sit next to Atlantic Recovery Solutions LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 448 complaints break down

Every complaint issue type on record for Patient Accounting Service Center, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.6/100
Patient Accounting Service Center

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
448
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
90%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Steady monthly series

California is the plurality state for Patient Accounting Service Center (22.1%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 22.1%
Mid-band (15–30%) · 37 states with ≥1 filing
Even monthly load
Peak under 8%
Highest month 2018-08 at 7.7% (10 filings)
Corpus ranks
#302 volume
#344 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Patient Accounting Service Center compare to its peers?

How does Patient Accounting Service Center compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Patient Accounting Service Center National average
Complaints (last 12 mo)lower is better
99
98
268
Timely-response ratehigher is better
90%
85%
91%
Consumer-dispute ratelower is better
17%
9%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Patient Accounting Service Center a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Patient Accounting Service Center vs. 8 similar-volume peers, by response speed and dispute rate Patient Accounting Service CenterAtlantic Recovery Solutions LLCSQUARETWO FINANCIAL CORPORATIONKinum, Inc., Indianapolis, IN BranchCASHCALL, INC.NATIONSTAR MORTGAGE LLCPlatinum Holdings Group, LLCWilliams, Rush & Associates, LLCTower Loan of Mississippi, Inc.
Source: CFPB Consumer Complaint Database

Patient Accounting Service Center's complaint volume in context

Patient Accounting Service Center vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

448 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Patient Accounting Service Center 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2018-04 2020-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
190
Written notification about debt
74
Communication tactics
74
False statements or representation
46
Cont'd attempts collect debt not owed
27
Took or threatened to take negative or legal action
15
Disclosure verification of debt
9
Threatened to contact someone or share information improperly
7
Improper contact or sharing of info
3
Electronic communications
3

Where do complaints against Patient Accounting Service Center come from?

Patient Accounting Service Center's own per-state count, not a national baseline.

Top states by complaints against Patient Accounting Service Center

Across 37 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Patient Accounting Service Center: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 448.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.0709219858156%.

4 peers

Know your rights before responding to Patient Accounting Service Center: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.