This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 303 complaints

Media Collections, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade C.

Complaints by issue type

What consumers report about Media Collections, Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record media-collections-inc Media Collections, Inc

Grade C · 303 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #394 · compose #22

  • VOL 303
  • GRADE C
  • 12MO 62
  • STATES 45
  • TIMELY 98%
  • DISPUTE 6%
  • ISSUE Attempts to collect debt n…
  • RANK #394
  • COMPOSE #22

Volume peers

Nearest volume peer: United PanAm Financial Corp. (304 complaints)

International Computer Systems, Inc.International Computer Syste…301Media Collections, Inc (this)Media Collections, Inc (this)303United PanAm Financial Corp.United PanAm Financial Corp.304Quality Asset Recovery LLCQuality Asset Recovery LLC305Sequoia Financial ServicesSequoia Financial Services305
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Media Collections, Inc's 303 CFPB complaints sit next to United PanAm Financial Corp. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 303 complaints break down

Every complaint issue type on record for Media Collections, Inc, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
57.9/100
Media Collections, Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
303
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
6%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Media Collections, Inc spreads filings across 45 states - Texas leads at only 11.2%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 11.2% across 45 states
Seasonal peak
2014-03 11.5%
8–15% band · 3 filings
Corpus ranks
#394 volume
#22 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Media Collections, Inc compare to its peers?

How does Media Collections, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Media Collections, Inc National average
Complaints (last 12 mo)lower is better
62
120
268
Timely-response ratehigher is better
98%
96%
91%
Consumer-dispute ratelower is better
6%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Media Collections, Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%10%20%30% Timely response rate (%) Dispute rate (%) Media Collections, Inc vs. 10 similar-volume peers, by response speed and dispute rate Media Collections, IncUnited PanAm Financial Corp.International Computer Systems, Inc.Sequoia Financial ServicesNelson Cruz & Associates LLCQuality Asset Recovery LLCPENNYMAC LOAN SERVICES, LLC.Grant Mercantile AgencyOLIPHANT FINANCIAL, LLCProfessional Credit Management, IncPendrick Capital Partners Holding, LLC
Source: CFPB Consumer Complaint Database

Media Collections, Inc's complaint volume in context

Media Collections, Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

303 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Media Collections, Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2014-01 2018-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
125
Cont'd attempts collect debt not owed
52
False statements or representation
42
Written notification about debt
28
Communication tactics
27
Took or threatened to take negative or legal action
13
Disclosure verification of debt
12
Threatened to contact someone or share information improperly
2
Improper contact or sharing of info
1
Taking/threatening an illegal action
1

Where do complaints against Media Collections, Inc come from?

Media Collections, Inc's own per-state count, not a national baseline.

Top states by complaints against Media Collections, Inc

Across 45 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Media Collections, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 303.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.88732394366197%.

4 peers

Know your rights before responding to Media Collections, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.